Customer reviews from Tide
Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Average customer rating
4.2
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
293
4 Stars
43
3 Stars
18
2 Stars
6
1 Star
60
73%of customers recommend this product.
(
163 out of
222)
Customer Reviews for Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Customer Rating
1
Fish!
on September 10, 2024
Posted by: Sadtoday
I couldn’t figure out where the fish smell in my washer was coming from, untill I bought these pods again and opened the container and got a nose full of fish smell. I was hoping it was the plastic container, but I put on a shirt today that I hung dry after washing and it has that icky fish smell! Why!?
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 12, 2024
Thanks for letting us know that you're not enjoying your Tide PODS™ with Spring Meadow scent. Because you should always enjoy the fragrances we work so hard to craft, what you've described isn't expected and we do apologize. Your clothing should have a freshness, inspired by early blooming meadows in spring, not what you've described. We'd also like to talk further with you about this purchase, to see if there's something else we can do to help. Call us any day of the week, starting at 9 AM, EST. We're here until 6 PM, EST, except on the weekends when we leave at 5:30 PM, EST. Our number is 1 (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Smell is awful - chemical smell
on October 29, 2024
Posted by: Tweid
They smell like chemicals. I cannot douse my clothes in enough fabric spray to make the scent of the pods go away. What a nightmare to possibly have ruined two full loads of clothing. Switching brands.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, October 29, 2024
We're disappointed to hear you aren't enjoying the Spring Meadow Scent. Feedback like this is very important to us, so we'll be sure to let the rest of our team know how you feel. If you'd like to share more, give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Smells like fish oil!
on November 14, 2024
Posted by: dcolfelt
My wife and I thought something was wrong with our washing machine. Our clothes kept having a fish like odor, like the fish oil we put on our dogs food. We thought there may have been a spill or contamination that got into the washing machine, so we tried a different load in our downstairs washing machine and the same odor! After some Google searching and reading other reviews it is the tide pods that smell! We switched to a different brand detergent and all is better. How could this pass quality assurance?
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 15, 2024
We're sorry to hear that your Tide PODS™ smelled like fish oil, and we appreciate you taking the time to share your experience. Tide products go through extensive quality testing to make sure they reach our consumers in perfect condition, so this is not what we would normally expect, and we're really grateful for your feedback. Consumer satisfaction is important to us, and we'd like to learn more about this, so that we can help you further from here. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday.
Written by a customer while visiting Tide
Customer Rating
1
Smells like fish
on November 15, 2024
Posted by: Wishing for freshness
The pods have a horrible fishy odor right out of the package and the odor transfers to items washed in it.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 15, 2024
We're sorry to hear that your Tide PODS™ had a fishy odor, and we appreciate you taking the time to let us know. Tide products go through strict quality checks to make sure they reach our consumers in perfect condition, so this is very unexpected, and we're grateful for your feedback. Consumer satisfaction is important to us, and we'd like to learn more about your experience to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
Don’t buy!
on November 24, 2024
Posted by: LWalker
If I could give zero stars I would! Why change the formula when nothing was wrong. I was always told ‘If it’s not broken don’t fix it’. Will be throwing the entire container of the Spring Meadow pods away after only using one. The new formula smells horrible! So disappointed I have to find a new laundry soap. Please change the formula back.
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 25, 2024
We're disappointed to hear you aren't enjoying the new formula. Feedback like this is very important to us, so we'll be sure to let the rest of our team know you'd like to see the previous Spring Meadow version return. If you'd like to share more, you're always welcome to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Pod doesn’t dissolve in the wash
on December 9, 2024
Posted by: Shari116
I’ve been using tide most of my life my mother and grandmother used tide, but the pods do not dissolve in warm water. It melts part way and then sticks to your cloths and you have to wash them again. I will go back to using a liquid detergent.
Signed very dissatisfied.
Signed very dissatisfied.
Pros: Price, Smell
Cons: Satisfaction
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
Original scent or no tide products
on February 23, 2025
Posted by: methods0024
Reading your reviews, you need to higher some different researchers, everyone wants that good smell fresh out the dryer, not your weird experiment with some chemicals and friction , spring meadows used to my favorite smell of all laundry detergent, now you broke the wheel and even those cheap eco sheets smell better than this, I'm not buying this or other tide products until you bring the original formula back, I don't care if your research show people like longer lasting scents, you didnt do this one right
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 25, 2025
Thank you for taking the time to share your comments with us. We truly appreciate your feedback, and will be sure to share your interest in bringing back the previous Tide PODS™ Spring Meadow scent with our team. If you have any questions, please feel free to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
horrible smell
on May 2, 2025
Posted by: iamme123
This isn't just an unpleasant smell, it reeks of chemicals. Almost a fishy smell. Absolutely awful. And after just one wash, the smell is everywhere in the house. You need to recall this - there is no way this is not a defective product. I'm hoping I can get the smell out of my clothes because there is no way I can wear something that smells like this.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, May 5, 2025
We're disappointed to hear you aren't enjoying the Spring Meadow scent. Your feedback means a lot to us, so we'll be sure to let the rest of our team know how you feel. If you'd like to share more or have any questions, give us a call at (800) 879-8433.
Written by a customer while visiting Tide