Customer reviews from Tide
Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Average customer rating
4.2
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
293
4 Stars
43
3 Stars
18
2 Stars
6
1 Star
60
73%of customers recommend this product.
(
163 out of
222)
Customer Reviews for Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Customer Rating
1
Smells like fish
on December 27, 2023
Posted by: Jpr71
I’ve been using these Spring Meadow Tide pods which I purchase in bulk from a warehouse store for years. This last batch has a horrendous smell like rotting fish. The smell remains in my washer, dryer and on my clothing long after the laundry is done. I’m sorry to say I will be switching to a new brand.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 28, 2023
We're sorry to hear this. With the many quality tests Tide products are put through, this certainly isn't something we'd expect. Our Quality Team would like to learn more from you, and ask that you please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
New scent is horrendous - Change the scent back!!
on January 1, 2024
Posted by: Beckey22
I used some other tide pods recently with oxiclean that I didn’t like and was really looking forward to going back to our tried and true spring meadow only to my horror to find the scent has changed and it’s awful!!! It’s sooooooo strong and chemically smelling. I even cleaned my washer thinking that was the problem. Nope. Same outcome and the bags even smell horrendous. Came online to see if I was crazy only to find you changed the formulary! It’s a completely different scent - how can you still claim this to be spring meadow? Please change the formulary back! I will not be purchasing more and will be looking for a new detergent until this changes back. So disappointed.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, January 3, 2024
Thank you for taking the time to share your experience with us, Beckey. Our team is committed to taking in consumer feedback, and performing research to help us improve our products. We understand that scent preference can vary for everyone, and we appreciate you sharing your dislike for our Tide Mountain Spring scent upgrade. We want to better understand your feedback, and would appreciate you giving us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Formulation change makes the pods smell horrendous
on January 24, 2024
Posted by: Dct08
Tide, please go back to the old formula or fix the putrid smell. It definitely isn’t just this scent. It’s every single tide pod - original, cold water spring meadow, the febreeze ones, the sports ones, the ones with downy, the light scent ones - they all had the same putrid smell when I checked them at the store It has to be whatever they added to the new formulation for all the tide pods or something. I smelled every single one.
Until they change the formulation back or reformulate again, DO NOT BUY THE PODS. If you like tide, maybe sticking to liquid or powder is best but idk if those are even safe moving forward if they change those formulas with whatever they did to the pods. Maybe it’s best to transition early to a competitor….
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, January 25, 2024
Thank you for sharing your feedback with us. We rely heavily on consumer comments like yours to help us improve our products. We understand that everyone has different scent preference, and appreciate you sharing that the upgraded scent is not your favorite. We'll be sure to pass along your message to our team. If you would like to share more with us, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
What were you thinking Tide?!?!?
on February 2, 2024
Posted by: William29
I have used these pods for years, and I always made sure to get the Spring Meadow scent because it always smelled great. The new scent that is now marketed as Spring Meadow is simply awful. Putrid does not even begin to describe it. I loathe having to wash my clothes now because it starts the disgusting scent cycle all over again. But because I spent so much money to buy the pods, I am hesitant to just throw them in the garbage. That said, I am not sure how much longer I can stand to use this product. My guess is they will end up in the garbage can because I cannot in good conscience give these away to my worst enemy (let alone a friend or family member).
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 3, 2024
Thank you, William, for sharing your thoughts on your recently purchased Tide PODS™ with Spring Meadow Scent.
We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. There was a slight change to the scent of Spring Meadow in Spring to improve scent bloom, or to help the fragrance reactivate, or bloom, when your garments are touched. We'll be sure to share your comments with the team. If you'd like more help with this problem, we'd be happy to assist. Give us a call any day of the week, starting at 9 AM, EST. Weekdays, we're here until 6 PM, EST. Saturday and Sunday, we're taking calls until 5:30 PM, EST. Dial 1 (800) 879-8433.
We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. There was a slight change to the scent of Spring Meadow in Spring to improve scent bloom, or to help the fragrance reactivate, or bloom, when your garments are touched. We'll be sure to share your comments with the team. If you'd like more help with this problem, we'd be happy to assist. Give us a call any day of the week, starting at 9 AM, EST. Weekdays, we're here until 6 PM, EST. Saturday and Sunday, we're taking calls until 5:30 PM, EST. Dial 1 (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Bad scent
on February 10, 2024
Posted by: Suarez
You need to change the scent back to how it was, or at least make another version of this new scent, but don't call it spring meadow. This new scent does smell awful. I have to use two dryer sheets just so that it won't smell that bad from the new spring meadow scent. I have loved the original spring meadow scent for years, but I'm very disappointed now. I'm sorry to say this but who ever led your research to change the smell, dropped the ball on this one.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 12, 2024
We're sorry to hear you don't enjoy the Spring Meadow upgraded scent, and assure you that we're letting our team know your feedback. We'd like to find a scent you enjoy each whiff of, so when you have a minute, please get in touch with us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Fish smell!
on February 15, 2024
Posted by: NoThanks
I could not figure out why my clean loads of laundry smelled like fish and after switching multiple products like my dryer sheets, I discovered it was the Spring Meadow pods! Even the bag and container smell! It’s awful. We’ve used Tide for years but I’ll be switching brands immediately. This needs to be fixed since it appears I’m not alone.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 19, 2024
We're very sorry you're unhappy with the scent of your last purchase. Our Quality and Production Teams work hard to ensure a pleasant scent, so we really appreciate your taking the time to reach out. We'll be sure to share your comments on this with the rest of our team and hope you’ll reach out to share more with us at 1-800-879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Absolutely hate the scent now
on March 5, 2024
Posted by: Bringoldformulaback
I’m confused how changing how the ‘scent blooms’ completely changed the smell of the product.
Really upset because I bought this in bulk and have four bags of gross smelling laundry detergent >:(
There was nothing wrong with the scent bloom previously, please change it back and make an announcement when you do because I’m never buying more of this ‘upgraded’ product
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, March 6, 2024
Sorry to hear you feel this way. We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love when we make a change like this. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Spring Meadow Scent brought back.
Written by a customer while visiting Tide
Customer Rating
1
I thought new smell was bug spray
on March 9, 2024
Posted by: Lindsey2001
I truly thought something was wrong with the laundry and someone spilled bug spray everywhere. New scent is terrible!
Pros: Price, Satisfaction
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, March 12, 2024
We're sorry to hear this, Lindsey, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help find a Tide you enjoy each whiff of, so when you have time, please get in touch with us at (800) 879-8433.
Written by a customer while visiting Tide