One of the file boxes came broken it latch I wanted to exchange it however I just had hip surgery and cannot drive
Response from StaplesBy February 17, 2025
Hi Sherry thank you for taking the time to review this item. We're sorry to hear that you received a damaged product and I understand your concerns with returning or exchanging the item given your recent surgery. Our return process is quick and easy and items can be picked up for you if needed. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. ^BF
This was exactly as described and works great for filing important documents warranties etc. I like that the closing mechanism is more sturdy than some other cheaper models.
This tote is perfect for my hangjng folders. I wanted something with a handle to be able to pick up easily so this works great for me. The small compartment on the lid is a nice addition.