This is a decent tote. Not quite as heavy duty as its predecessor in my office but definitely usable. Has a better hinge than the last (more expensive) tote. I personally wouldn't trust the latch to stay closed if I had to carry it around full of files but it stays at my desk I don't have to carry it around. Also I have to push the files toward the back of the box in order to get the lid to latch correctly but it's not a deal-breaker. So far it is working fine for my purposes!
I bought two file boxes online. Staples sent me defective items. One of the file box was missing a latch and a lid for the caddy in the cover. The hinge was broken on both boxes. I had to go to a store to exchange both items. This defeated the purpose of buying stuff online. Martha at ocean avenue store was extremely helpful. She verified that the store had the file boxes before I made the trip. She put two file boxes aside for me. All I had to do was tell an associate to do the exchange and those file boxes were fine. Now I know that I have to physically inspect the items before I buy anything else online from Staples.
This is the perfect size for my files! The file folder tracks are a big plus and the organizer compartment on the lid is very convenient. Although the plastic is a bit flimsy and the lid lock is hard to close. However this tote is under $20 so it's worth a slight drop in quality for the affordable price. Plus I'm using it more for storage rather than transportation so I'm not worried about wear and tear on the plastic. Would definitely recommend!
I was looking for a basic tote but this tote seems to pop open on the top too often. The latch also gets stuck and you have to jerk it open to the point the plastic pops off. It's easy to put back on but... I shouldn't have to keep putting the latch back on the tote.