Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Average customer rating
4.3
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
435
4 Stars
60
3 Stars
25
2 Stars
8
1 Star
64
78%of customers recommend this product.
(
226 out of
291)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Customer Rating
1
Tide Pods and Pickles!!!!
on June 23, 2025
Posted by: WCSal1
Almost went and bought a new washer as I couldn't get rid of that nasty odor. On a whim I tried Gain and low it's gone!! Now I googled this and find all these customers with the same issue. Not me Tide it's you!! A refund would be lovely!!!
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 25, 2025
We understand your frustration and appreciate you reaching out to share this. We're sorry to hear there was a nasty odor in your washing machine. We don't expect this when using Tide PODS™, as our products are tested extensively to ensure they rinse away and leave a fresh scent on your clothing. We recommend using a washing machine cleaner monthly to help keep residues from causing odor problems that can contribute to the malodor you may occasionally experience. While we are glad you no longer have the scent, we want to learn more about what happened. When you can, contact us at 1-800-879-8433 for further assistance.
Written by a customer while visiting Tide
Customer Rating
1
Horrible Smell - not a "Spring Meadow"
on July 11, 2025
Posted by: CTUARKAR
I wish I could take this back to where I purchased it. I loathe this new "Spring Meadow" smell. This does not smell anything like it should. I have used Tide for years. But this....... HORRIBLE. Not fresh at all and almost makes me nauseous. It is too expensive to just buy something else. UGGGGG.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, July 14, 2025
We appreciate you taking the time to share your feedback regarding your recent Tide PODS™ Spring Meadow purchase. Your loyalty to our products over the years means a lot to us, and we're sorry to hear that the scent didn't meet your expectations. Our products go through many safety and quality tests to ensure consumer satisfaction, so we appreciate you bringing this to our attention, as what you described isn't something we'd expect.
In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back.
In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.
In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back.
In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Worst fishy fragrance!!!
on July 15, 2025
Posted by: Terand
Omg the worst fishy smell from pods!! It is not the washer, water or the clothes... it is the detergent TIDE pods 3 in 1, sprong meadow!! 49 pods!!
I WILL NEVER purchase again. Back to ALL snd ARM N HAMMER.
I WILL NEVER purchase again. Back to ALL snd ARM N HAMMER.
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, July 17, 2025
We're surprised and so sorry to hear that your Tide PODS™ have a strange fishy odor, Terand, and we appreciate you bringing this to our attention! Our products undergo thorough quality checks to make sure they reach you in perfect condition, so this isn't what we'd normally expect, and we're grateful you let us know. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
Very disappointed
on September 5, 2025
Posted by: Mugatu
[This review was collected as part of a promotion.] I thought tide was always good and worth the price. Very disappointed
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, September 8, 2025
We're sorry to hear you weren't happy with your purchase and we'd like to learn more so we can help. Please give us a call when you have a moment. You can reach us at 1-800-879-8433, M-F 9am-6pm EST.
Written by a customer while visiting Tide
Customer Rating
1
DISGUSTING-ROTTEN FISH SMELL
on September 12, 2025
Posted by: GrossedOut
DISGUSTING-ROTTEN FISH SMELL.
HAD TO REWASH EVERYTHING WITH ANOTHER BRAND.
ROTTEN, DISGUSTING FISH. ENTIRE LOADS STINK LIKE ROTTEN FISH. (NOT JUST FISH. ! ROTTEN FISH ! SUPER GROSS. HAVE TO REWASH EVERYTHING. Expensive, disgusting product.
HAD TO REWASH EVERYTHING WITH ANOTHER BRAND.
ROTTEN, DISGUSTING FISH. ENTIRE LOADS STINK LIKE ROTTEN FISH. (NOT JUST FISH. ! ROTTEN FISH ! SUPER GROSS. HAVE TO REWASH EVERYTHING. Expensive, disgusting product.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 15, 2025
We're sorry to hear this and can explain what you might be experiencing. Laundry detergent cannot cause bad smells. If a fresh load of laundry comes out smelling badly, it is coming from the washing machine. With an HE machine, keep the door open between uses to allow the washer to air out. For front loading washers require special low sudsing detergents, like Tide HE, using regular detergent will cause excessive suds, which carry the bacteria all over the washer and allow it to deposit and settle all around the wash drum. Above average water hardnesss may also contribute to mold or mildew odors.
When a washing machine starts to smell, use Tide Washing Machine Cleaner to remove residue and eliminate any bacteria; monthly clean-outs with Tide Washing Machine Cleaner, helps keep odor-causing residues from causing odor problems down the road. Be sure to consult the owner's manual or the manufacturer's website for clean-out instructions. We hope this helps and feel free to reach out to us to share more or see how we can further assist you. -The Tide Team
When a washing machine starts to smell, use Tide Washing Machine Cleaner to remove residue and eliminate any bacteria; monthly clean-outs with Tide Washing Machine Cleaner, helps keep odor-causing residues from causing odor problems down the road. Be sure to consult the owner's manual or the manufacturer's website for clean-out instructions. We hope this helps and feel free to reach out to us to share more or see how we can further assist you. -The Tide Team
Written by a customer while visiting Tide
Customer Rating
1
Smells of fish
on September 19, 2025
Posted by: Nancy14
I went on this website to see if other he try e same experience with the smell . I usually buy original liquid tide or powder and have never come across this and have always been satisfied. I see I am not the only one and would not re-purchase this particular product
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, September 22, 2025
We’re very sorry you’re unhappy with the scent of your Tide PODS™ Spring Meadow purchase, Nancy. Our products are designed after extensive research and consumer testing with the goal of creating scents that we think you'll love. We understand that preferences vary, so we appreciate you taking the time to share your feedback with us.
We offer many other scents, and we'd like to learn more about your experience to share with our Quality Team and to help you find another one of our scents that we think will better match your preferences. For assistance, please give us a call at (800) 879-8433.
We offer many other scents, and we'd like to learn more about your experience to share with our Quality Team and to help you find another one of our scents that we think will better match your preferences. For assistance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Love Tide, but new scent is nauseating
on September 24, 2025
Posted by: Myinnocentwashingmachine
I usually use the Original Scent Tide, which i love. On a whim, I got the Spring Meadow scent and was immediately blown away by the stench of what I describe smells like rancid raw oysters with undertones of sweet chemical gag. It's not my machine, as the stench came directly from the container. I've never felt literal nausea from the scent of detergent, but...yikes.
Pros: Price, Satisfaction
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 25, 2025
We appreciate you taking the time to share your feedback. While it's great that you're a fan of our original scent, we're sorry to hear this has been your experience with Tide PODS™ Spring Meadow. Our products always go through extensive safety and quality tests to ensure they are safe when used as directed and bring you an excellent laundry cleaning experience. We understand that this wasn't the case this time, and we'll be sure to share your comments with our team.
Based on the symptoms you described, we recommend discontinuing the use of the pods if you haven't already done so. Please hold onto the product for a few weeks, in case our team needs any additional information. To remove the scent from your clothes, wash them again with the hottest water safe for the fabric, using the recommended amount of detergent. If the items are bleach-safe, use a detergent that contains bleaching agents while washing.
We offer many other scents, and we would be happy to help you find another one of our detergents that better matches your preferences. For assistance, please give us a call at (800) 879-8433.
Based on the symptoms you described, we recommend discontinuing the use of the pods if you haven't already done so. Please hold onto the product for a few weeks, in case our team needs any additional information. To remove the scent from your clothes, wash them again with the hottest water safe for the fabric, using the recommended amount of detergent. If the items are bleach-safe, use a detergent that contains bleaching agents while washing.
We offer many other scents, and we would be happy to help you find another one of our detergents that better matches your preferences. For assistance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Chemical smell
on November 22, 2025
Posted by: TAE123
Our laundry has a strong chemical smell after using these pods. We didn’t know what was causing the smell initially, but after rewashing our laundry with a different detergent and then using these pods later on new laundry and reading other reviews, it’s clear this is caused by the pods. We are wasting money on pods, time and money on the re-washes. We have been lifelong Tide customers, very disappointing.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide