Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Average customer rating
4.3
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
435
4 Stars
60
3 Stars
25
2 Stars
8
1 Star
64
78%of customers recommend this product.
(
226 out of
291)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Customer Rating
1
Don’t buy!
on November 24, 2024
Posted by: LWalker
If I could give zero stars I would! Why change the formula when nothing was wrong. I was always told ‘If it’s not broken don’t fix it’. Will be throwing the entire container of the Spring Meadow pods away after only using one. The new formula smells horrible! So disappointed I have to find a new laundry soap. Please change the formula back.
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 25, 2024
We're disappointed to hear you aren't enjoying the new formula. Feedback like this is very important to us, so we'll be sure to let the rest of our team know you'd like to see the previous Spring Meadow version return. If you'd like to share more, you're always welcome to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Pod doesn’t dissolve in the wash
on December 9, 2024
Posted by: Shari116
I’ve been using tide most of my life my mother and grandmother used tide, but the pods do not dissolve in warm water. It melts part way and then sticks to your cloths and you have to wash them again. I will go back to using a liquid detergent.
Signed very dissatisfied.
Signed very dissatisfied.
Pros: Price, Smell
Cons: Satisfaction
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
Original scent or no tide products
on February 23, 2025
Posted by: methods0024
Reading your reviews, you need to higher some different researchers, everyone wants that good smell fresh out the dryer, not your weird experiment with some chemicals and friction , spring meadows used to my favorite smell of all laundry detergent, now you broke the wheel and even those cheap eco sheets smell better than this, I'm not buying this or other tide products until you bring the original formula back, I don't care if your research show people like longer lasting scents, you didnt do this one right
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 25, 2025
Thank you for taking the time to share your comments with us. We truly appreciate your feedback, and will be sure to share your interest in bringing back the previous Tide PODS™ Spring Meadow scent with our team. If you have any questions, please feel free to give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
horrible smell
on May 2, 2025
Posted by: iamme123
This isn't just an unpleasant smell, it reeks of chemicals. Almost a fishy smell. Absolutely awful. And after just one wash, the smell is everywhere in the house. You need to recall this - there is no way this is not a defective product. I'm hoping I can get the smell out of my clothes because there is no way I can wear something that smells like this.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, May 5, 2025
We're disappointed to hear you aren't enjoying the Spring Meadow scent. Your feedback means a lot to us, so we'll be sure to let the rest of our team know how you feel. If you'd like to share more or have any questions, give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
P.U. Whyyy????
on May 24, 2025
Posted by: LolaMom28
I have forever loved this scent. I used it on vacation and it has forever reminded me of taking that trip. I stopped using it for awhile but longed for that scent. I went back to it and its absolutely horrible, sour fishy stink. I thought maybe it was a bad batch but after reading these reviews Im so disappointed with tides choice to modify this scent. Chat, WHAT ARE WE USING NOW?
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, May 28, 2025
Firstly, thank you so much for using Tide for so long. We're sorry to hear that your recent batch of Tide smells like this. As you can imagine, with our quality checks, it should never smell like sour fish. This is strange since the last time we made a change to this detergent was back in early 2023 when we improved the scent-bloom. Scent bloom is the re-introduction of scent caused by friction against the fabric. We'd love to help a loyal fan out with this. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide spring meadow pods smell like pickles!
on June 4, 2025
Posted by: pepper605
Never again, got tide pods spring meadows pods and everything come out smelling like vinegar and pickles!, cannot get the smell out no matter what you do, what a waste of money, I will NEVER buy Tide again
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 5, 2025
We appreciate you taking the time to share your feedback with us, and we're so sorry to hear that your Tide PODS™ left behind a strange odor on your clothing. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the label. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell.
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
The scent is awful
on June 4, 2025
Posted by: Kami s
This is my first time trying the spring meadows scent and the second I opened the washer I knew I made a mistake. It puts off an awful fishy wet dog like smell. So disappointed as I got a huge box.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 5, 2025
We appreciate you taking the time to share your feedback with us, Kami, and we're so sorry to hear that you're unhappy with the scent of your Tide PODS™. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, and we do a lot of research when we design our products to make sure we're creating scents that we hope you'll love, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the labels. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell.
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
I DO NOT like the altered Spring Meadows scent!
on June 8, 2025
Posted by: Ginnyv812
You took a good thing and ruined it! I used to love how my clothes smelled after washing them! Now they smell like they need to be washed again right after coming out of the washer. Please take a page from Coke and give us back our original formula. I won't be buying these again unless that happens. I will have to find an alternative that smells better.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 10, 2025
Ginny, we're always looking for ways to improve our users laundry day, so we do extensive quality and consumer testing to enhance our products. We're very sorry to hear that you're not a fan of this new formula. Your feedback is incredibly important to us, as we always expect your fabrics to come out clean and fresh when using the right amount of detergent for your load size. If you have not done so already, try cleaning your washing machine to see if that helps. We'd like to connect about this. Please call us at (800) 879-8433.
Written by a customer while visiting Tide