Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Average customer rating
4.3
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
435
4 Stars
60
3 Stars
25
2 Stars
8
1 Star
64
78%of customers recommend this product.
(
226 out of
291)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Customer Rating
1
Bad scent
on February 10, 2024
Posted by: Suarez
You need to change the scent back to how it was, or at least make another version of this new scent, but don't call it spring meadow. This new scent does smell awful. I have to use two dryer sheets just so that it won't smell that bad from the new spring meadow scent. I have loved the original spring meadow scent for years, but I'm very disappointed now. I'm sorry to say this but who ever led your research to change the smell, dropped the ball on this one.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 12, 2024
We're sorry to hear you don't enjoy the Spring Meadow upgraded scent, and assure you that we're letting our team know your feedback. We'd like to find a scent you enjoy each whiff of, so when you have a minute, please get in touch with us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Fish smell!
on February 15, 2024
Posted by: NoThanks
I could not figure out why my clean loads of laundry smelled like fish and after switching multiple products like my dryer sheets, I discovered it was the Spring Meadow pods! Even the bag and container smell! It’s awful. We’ve used Tide for years but I’ll be switching brands immediately. This needs to be fixed since it appears I’m not alone.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 19, 2024
We're very sorry you're unhappy with the scent of your last purchase. Our Quality and Production Teams work hard to ensure a pleasant scent, so we really appreciate your taking the time to reach out. We'll be sure to share your comments on this with the rest of our team and hope you’ll reach out to share more with us at 1-800-879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Absolutely hate the scent now
on March 5, 2024
Posted by: Bringoldformulaback
I’m confused how changing how the ‘scent blooms’ completely changed the smell of the product.
Really upset because I bought this in bulk and have four bags of gross smelling laundry detergent >:(
There was nothing wrong with the scent bloom previously, please change it back and make an announcement when you do because I’m never buying more of this ‘upgraded’ product
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, March 6, 2024
Sorry to hear you feel this way. We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love when we make a change like this. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Spring Meadow Scent brought back.
Written by a customer while visiting Tide
Customer Rating
1
I thought new smell was bug spray
on March 9, 2024
Posted by: Lindsey2001
I truly thought something was wrong with the laundry and someone spilled bug spray everywhere. New scent is terrible!
Pros: Price, Satisfaction
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, March 12, 2024
We're sorry to hear this, Lindsey, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help find a Tide you enjoy each whiff of, so when you have time, please get in touch with us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
My clothes smell like fish
on March 14, 2024
Posted by: Diana8
I’ve had to wash my clothes several times with different detergent because I could not get the smell of fish out of them. The smell of fish is so powerful and strong on my clothes when they are all dried. I will be switching my laundry detergent and will not recommend these pods to anyone. Bad move for switching the scent.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, March 15, 2024
Thank you for sharing that you noticed your clothes smelled like fish after using our Tide PODS™ Spring Meadow, Diana. Our products are put through many quality checks to ensure they arrive to you in the perfect condition to provide you with the best laundry cleaning experience. We wouldn't expect for our Tide PODS™ to make your clothes smell like fish, and we'd like to learn more about your experience. Please give us a call at (800) 879-8433.
-The Tide Team
-The Tide Team
Written by a customer while visiting Tide
Customer Rating
4
Wish it was for hot or made liquid
on March 24, 2024
Posted by: Nanop
I love this scent! I wish it was available in a regular liquid, or for use in warm and hot loads.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
New scent awful
on April 17, 2024
Posted by: Awgef
Our family is not a fan of the new Spring Meadows scent in tide pods. I started using this scent years ago as it was recommended on Airbnb as the most clean smell for sheets in our Airbnb now it is overpowering and smells like cheap perfume on our clothes. Please consider changing back to the original formula which was so much more clean smelling and unoffensive, especially for those of us who have allergies.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 20, 2024
Thank you so much for sharing your feedback about the new scent for our Spring Meadow pods. While scent preferences will vary from person to person, we never expect an entire family to dislike it. Your feedback is valuable to us, and we'd like to hear from you about this and help. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Smell
on May 10, 2024
Posted by: anonymous buyer
This was the worst thing I have ever bought bc the smell is so bad. I will never buy this again or even shop from this brand. It ruined all my clothes and the smell doesn’t go away, and I’ve smelled it in my room for weeks even after rewashing my laundry load twice. DONT buy it, the other reviews are right and I wish I read those before I made the worst investment ever.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, May 13, 2024
The strength of the scent desired on the clothes is a personal preference and we're sorry to hear you feel this way. Dosage could be the cause of too much scent remaining after the wash and you may want to use only one PODS™ for your wash. If the you're using a fabric softener this can also affect the scent left on the clothes after the wash. To remove the scent rewash with the items hottest water safe for the fabric, using the recommended amount of detergent and fabric softener. We'll be sure to share your thoughts, and hope you'll visit our website to find your next favorite.
Written by a customer while visiting Tide