Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Average customer rating
4.3
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
435
4 Stars
60
3 Stars
25
2 Stars
8
1 Star
64
78%of customers recommend this product.
(
226 out of
291)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Spring Meadow, 32 oz., 42 Capsules/Pack (9924)
Customer Rating
4
Convenient
on April 17, 2023
Posted by: SkaBeeblebobble
Convenient, smells nice, although too much at times. Leaves my socks itchy; No bleach is used, I almost always use deepwater wash
Pros: Price, Satisfaction
Cons: Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Pods Didn't Dissolve for Me
on April 26, 2023
Posted by: Kim16866
I bought this because it says it works in cold water. It doesn't. The outer pod covering was all over my clothes. I had to wash again. I have used other brands of pods with no problems. I even put the pods in the washer with the water first and added the clothes later. Tried warm water too. Not happy with these at all!
Pros: Smell
Cons: Price, Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Fabric, May 2, 2023
We always want you to be happy with the results. These should work under any temperature, but we've found that load size, or when there are too many absorbent items in the washing machine can cause dissolving issues. Try rinsing the fabric in warm water, and leave it in the water overnight to remove the residue. Then wash it again without using detergent at the highest temperature allowed on the care label. This may help, and we'd like to hear from you about this. Please call us at (800) 879-8433 to share more and additional tips that can further assist you!
Written by a customer while visiting Tide
Customer Rating
2
Has the scent changed?
on May 6, 2023
Posted by: Apav
I have been using Spring Meadow for several years and my whole family enjoys the scent on our clothes, however the current batch of pods (says Spring Meadow on the containers) smell more like the original scent once the clothes are washed, which I hate the smell of the original scent. I currently have two large containers of pods and I don’t want to use them because of how they are making our clothes smell. What’s going on? If the scent isn’t corrected, I will be looking for something I like, which may mean switching brands. I hope I don’t have to do that.
Pros: Price, Satisfaction
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, The Tide Team, May 10, 2023
We haven't made any recent changes to our Spring Meadow PODS®, so we're so sorry to hear this. Due to the extensive quality checks our products undergoing this certainly isn't something we expect. Our team would be happy to help. So we can assist you further, could you please give us a call when you have a moment? (800) 879-8433
Written by a customer while visiting Tide
Customer Rating
3
Smells different than usual
on June 4, 2023
Posted by: birdnerd
I have used Spring Meadow tide pods for 7 years andI really love the way my clothes smells after washing. I was very disappointed to discover the recent batch of spring meadow tide pods I purchased smell nothing like they normally do. I returned them because I didn’t care for the way they made my clothes smell. I see someone else had a similar experience. Will the original spring meadow scent be restored or was this just a fluke?
Pros: Price
Cons: Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, Customer Care, June 6, 2023
We're sorry to say that this was a fluke. There's nothing more important to us than our loyal fans, so we're just as disappointed with your recent experience as you are. Since we haven't changed the formula or scent of these pods, we'd like to learn more about the ones you received and helped. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
2
Used to smell better
on June 19, 2023
Posted by: Jeier
What have you guys done with the old Spring Meadow scent? I just opened a new pack and it smells terrible now!! I'm like really really disappointed right now. Please, please fix this now or I'll have to switch brands.
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Customer Care, June 21, 2023
We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create scents we believe everyone would love. We're sorry if you didn't feel this way and we'd encourage you to reach out to us at 1-800-879-8433 to share more and see how we can help!
Written by a customer while visiting Tide
Customer Rating
1
Bring Back the Old Scent
on June 21, 2023
Posted by: Kricie
I used to actually use an extra tide pod just because I love the smell of the tide pods Spring meadow so much. Now I’m trying to find a new detergent because I don’t like the way the new Spring meadow smells. Please bring back the old Spring meadow.
Cons: Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Customer Care, June 22, 2023
Thank you for sharing with us, Kricie. Our team is continuously researching and taking in consumer feedback to create products we believe everyone will love, and understand everyone has their own preference. We'd like to hear more of your feedback, and if you would like to share please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
Written by a customer while visiting Tide
Customer Rating
3
Change the scent back
on June 24, 2023
Posted by: JDewa
I’m sad that the smell has changed. Please change it back to what it was.
Pros: Price, Satisfaction
Cons: Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, Customer Care, June 27, 2023
We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Spring Meadow scent brought back.
Written by a customer while visiting Tide
Customer Rating
1
Awful Smell, used to smell great
on July 7, 2023
Posted by: KattP
We recently bought a new package of spring meadow scent pods, and to our surprise the scent changed a lot. The new smell is like cheap bathroom air freshener. It is really disappointing because I really loved the smell, and now it’s headache inducing. My daughter, who is really sensitive to smells, noticed it too. Was the formula changed?
Pros: Price
Cons: Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, Customer Care, July 8, 2023
As someone who has used our Spring Meadow Tide PODS™ in the past, we can understand your disappointment when it no longer smells like it used to before. We're so sorry to hear about what happened but know that this isn't what we expect with our quality and safety checks especially since we have not changed the formula. If you have not done so already, we suggest you discontinue using your detergent and give us a call so we can hear from you about this and make a report to our Safety Team. We can be reached by dialing (800) 879-8433.
Written by a customer while visiting Tide