Customer Reviews for Staples - 8.5" x 11" Faux Leather/Leather Certificate Frames, Leatherette, 2/Pack - Black
Customer Rating
1
High Rate of Defect
on January 1, 2013
Posted by: Paula K.
The quality of the frames is not acceptable and I am very surprised that Staples sells a low end product such as this one. 1)The first problem is the poor packaging. Two certificates are wrapped in plastic with white paper "corner protectors" attached. Upon removing the plastic wrap and corner protectors 98% of the time the white has rubbed off onto all 4 corners of each frame leaving a white stain on the black frame. It seems the corner protectors are baked on transferring the white color to the black frame ruining it. 2) The second problem is with the plastic insert that protects the docuement within the frame. At a minimum 1 of the 2-pack frame inserts are damaged upon reciept and sometimes both inserts are damaged and must be thrown away. Instead of being flat and translucent the inserts are wavy and have bubbles in them distorting the document being displayed. Again thses also seem to always arrive with some sort of heat damage.
When I read the description I figured it would be higher quality it is not quality anything it was warped when we received it and it was not anything to write home about. Kind of dissapointed Staples would even sell a product like this.
I have gotten these frames in the past and been very pleased. HOWEVER this time I got 36 to use as award frames and had to repair EVERY one of them due to improper cuts on the back during production. Couldn't return them because we needed them immediately. We will have to look for another product with better workmanship for next years awards.
Honestly for [$] each I should not have expected much from these frames. And in reality they are just very low quality - first off they are not flat (which is a killer flaw since that makes them look cheap even from far away) they are made of pressed cardboard the cut edge on the interior of the frame (that rims the document) is not a perfectly clean cut and they are easily damaged (dented/bent) in shipping.I purchased them thinking "ah well for [$] I'll give it a shot." Waste of money.The only use I can imagine is if a boss is handing out 30 certificates of appreciation and wanted to "dress up" the certificates a bit they might be suitable - understanding that as soon as the recipient got the certificate home this frame would be tossed aside and a real frame would be purchased. Or perhaps for kids' certificates for soccer or school or the like.Bottom line purchase a real frame. This one is more like a temporary frame.
I love it. It is best for sitting on a table or dresser or a hard surface. I would not use it to hang on the wall. It fit my certificate in it perfectly and I placed it on my dresser.
I bought a bunch of these for work. I used it to put employee certificates and it gave a nice touch to the presentation. The only bad thing is when you take them out of the packaging some of them had a white tint to the sides where the cardboard protection was. I had to wipe them off with a wet cloth.