Customer Reviews for TRU RED - 8.5" x 11" Multipurpose Paper, 20 lbs., 96 Brightness, 500 Sheets/Ream, 5 Reams/Carton - White
Customer Rating
5
great sale price and great product
on September 10, 2014
Posted by: Paula K.
HAD A PROBLEM WITH REBATE THE MANAGMENT TEAM WERE GREAT TOOK MANY TRIPS BACK BUT DID NOT GIVE UP AND SOLVED BY PROBLEMS.I RECOMEND THIS STORE OVER ALL THE OTHER ONES IN AREA AS TECH AND STAFF GO OUT OF THE WAY TO SERV YOU.THANKS STAPLES .
Rebate receipt did not pront in store or via email. Tried to use reg upc number for online rebate request and was rejected. Will. Call cust service tomorrow to try to resolve or will return paper which would be a major pain. If a real person.reads this feel free to contact me.
YOU EMAIL YOUR ADS OUT THE DAY OF THE AD LATE IN THE AFTERNOON. HERE IT IS 2:30 PM AND I LIVE 35 MILES FROM THE STORE. YOUR ADS AND SPECIAL ITEMS ARE NO GOOD IF A PERSON CAN'T GET THEM IN TIME TO USE THEM DURING THE SALE. I SUGGEST YOU EMAIL YOUR ADS WHILE WE ARE ASLEEP SO THAT WHEN WE AWAKEN AND CHECK EMAILS WE FIND YOUR GREAT OFFERS. THEN A PERSON WOULD HAVE TIME TO DRESS LINE OUT THE ERRORS THAT NEED TO BE RUN AT THE SAME TIME AS MAKING A WILD TRIP FOR ONE ITEM. SOMETIMES YOUR AD DOESN'T COME UNTIL AFTER THE STORES ARE CLOSED AND YET THE DATE IS UP. I LIVE IN THE COUNTRY AND I DON'T JUST DROP AND RUN TO TOWN. IT TAKES TIME TO GET THERE AND BACK AND DO THE NECESSARY ERRORS THAT ONE MUST MAKE WHEN ONE TRIP MAKES ALL. I LOVE YOUR STORE AND LIKE TO HIT THE BARGAINS BUT YOU DON'T MAKE THAT VERY EASY WITH SUCH A LIMITED TIME PERIOD AND LATENESS OF YOUR ADS. I DO HOPE YOU WILL WORK ON THIS AS I KNOW THERE ARE OTHERS OUT THERE THAT THIS WOULD HELP TOO. I AM SURE IF A SHOPPER GETS UP IN THE MORNING AND CHECKS THEIR EMAIL AND FINDS A BARGAIN BUT HAS TO WORK ALL DAY BUT THEY KNOW THAT THEY CAN HIT THE STORE AFTER WORK WOULD MUCH BE APPRECIATED. INSTEAD THAT SHOPPER GETS UP GOES TO WORK AND THEN HOME AND FINDS A AD FROM YOU AND THEY ARE NOT GOING TO WANT TO GO BACK TO THE STORE. SO AS I SEE IT IT IS A WIN WIN SITUATION! GET US THE ADS SOONER OR MAKE THE VALUE DATE LONGER. THANKS!
Very white - providing good contrast however the paper feels thin to me. Given a choice I would settled for LESS whiteness if the paper had been more substantial.
I had to load all 3 boxes in the cart then load them in my car. Not one employee offered to help. I'm 69 years old could have used some assistance. To say my back is hurting is an understatement.