The paper is great. I was promised a rebate which I filed for. Lots of problems with the rebate. First I was told I was not eligible (after 2 weeks.) Next I was told there was a problem with the computer program regarding certain rebates. Then I was told wait a week and recheck. They cannot notify me if I qualify or not because there are no outgoing messages from the Rebate Center. Wait up to 11 weeks for your rebate. if you're lucky I think. Staples needs to look into their rebate system because from my point of view it will not win many friends. I think it is designed to make the rebate so difficult you won't pursue it. No way to run a successful business. Either discount the paper upfront or forget it. The paper is fine - the rest of it stinks.