Customer reviews from scotchbrand.com
Scotch - Heavy Duty Shipping Packing Tape, 1.88" x 54.6 yds - Clear
Average customer rating
4.5
(619 Reviews)
Rating breakdown 619 reviews
5 Stars
487
4 Stars
55
3 Stars
8
2 Stars
9
1 Star
60
86%of customers recommend this product.
(
349 out of
405)
Customer Reviews for Scotch - Heavy Duty Shipping Packing Tape, 1.88" x 54.6 yds - Clear
Customer Rating
1
Bad Tape - something's changed in tape formula
on September 22, 2017
Posted by: Dewey
from Palm Bay, FL
Gender:Male
This tape sticks to paper but you can easily peel if off without disturbing the paper -- extreme lack of adhesion.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 25, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape Changed - Doesn't Stick Well Anymore
on July 31, 2017
Posted by: Former Happy Customer
from Massachusetts, United States
Gender:Female
My company has been using this tape exclusively for years - tens of thousands of packages shipped - and loved the small size, ease of use and quality of what this tape USED to be. Over the past few months, the tape changed - it now says "40 times stronger" and feels very different (thinner and slicker), which would be fine except that when the "new" tape is used on standard kraft shipping boxes it doesn't stay stuck!!! Really 3M? What the heck good is shipping tape that comes untaped on its own from shipping boxes??? Extremely disappointed in the changes to this product and that we are going to have to switch to another type of tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, August 1, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Makes life at work easier
on May 27, 2017
Posted by: Badtoad
from Houston, TX, United States
Gender:Female
I have to open, inspect, and re-tape many packages a day at work. I bought this dispenser and tape to make the job better, and it has reduced time on each piece and made me more effective at my job. I love this product!
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Worst Packaging Tape Ever!
on March 6, 2017
Posted by: Rich S
from Bluffton, SC, United States
Gender:Male
Purchased multiple rolls (20-25) of both regular duty packaging tape as well as "heavy duty" shipping/packaging tape. Tape does not stick to boxes at all, so you end up having to go completely around each box to allow the tape to stick to itself. Even comes loose from bubble wrap. If you want to use twice as much tape as should be needed, buy this product.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, March 6, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect and we are sorry for the difficulty. Please give our team a call at 1-800-328-6276 Mon-Fri 8am-4:30pm CT so our team can gather details and assist. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
GREAT PRODUCT!
on November 10, 2016
Posted by: gracey0813
from Antioch, IL, United States
Gender:Female
Love the tap as well as the container. Very solid product!!!
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
3M-Scotch Heavy Duty Shipping Tape with Dispenser
on August 16, 2016
Posted by: paula
from Staten Island, NY
Gender:Female
The Tape is very thing now; not the way it was in prior years. It also sticks onto itself before you have a chance to actually tape something with - more like fly paper now. I have purchased so many times with no headaches. The Tape is not the same. It has become just a thin packaging tape now.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 17, 2016
Thank you for taking the time to share your review. We apologize for the experience you’ve had. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to make this right by offering a replacement of a different tape or a refund for you. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not stick
on May 18, 2016
Posted by: Val T
from Norristown, PA, United States
Gender:Female
I purchased an eight pack of scotch premium performance packaging tape a month ago. Needless to say I did not think there would be a problem. Now I can't find my receipt. I loaded a tape gun finding the tape does not stick. I tried another roll and the same thing occurred. I am very disappointed. I thought I was buying the best packaging tape for the job. I now have 8 rolls of nonstick tape. This was money down the drain!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, May 23, 2016
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks very much!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Doesn't stick!
on April 23, 2016
Posted by: Dale
from Fort Lauderdale, FL, United States
Gender:Female
I bought this several weeks ago so I don't have the receipt anymore, but after first use found that this tape doesn't stick AT ALL. Totally dry! All that is on the dispenser is a long strip of plastic with no glue! What the heck? Would like my money back.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 26, 2016
Thanks for sharing your review on our Scotch® Heavy Duty Shipping Tape. We're so sorry for the frustration you've experienced. For the trouble, we'd like to send out a refund or replacement of a different product. If you're interested, please email a full name and mailing address to socialmedia@mmm.com and include case number 6493976 in the subject line. Thank you!
Written by a customer while visiting scotchbrand.com