Drawers bent at an angle which prevented fully opening the drawer when files placed inside the locking cabinet.
on May 23, 2019
Posted by: J.S.
Verified Purchase:Yes
It looked great and I was happy to get it. But as soon as I filled the middle drawer with files it bent sideways at an alarming angle and I could not get the drawer open more than a few inches. Once I emptied out the files it returned to its original shape. I want to return it but I'm not sure I can carry it out of the house and down a flight of stairs.
The top two drawers open properly but the bottom drawer only opens half way. poor craftsman ship but I guess you get what pay for. I would not recommend this product.
Sliding mechanism is the absolute cheapest design and will not hold up to being weighted down by simply using it the way it is supposed to be use - to hold files. I believe after several days of supporting the weight of my files the drawers did not maintain their structure and I could not even slide open the drawers. Good example of you get what you pay for. Now the file cabinet I got could have been defective in some way but I could not return it since the return policy expired before the drawer mechanism failed which was only a couple weeks after purchase.
Good cabinet overall. Roller for drawers are mediocre at best unable to hold weight of hanging files and open and close effortlessly. Staples representative tried offering additional warranty protection at additional cost stating that the rollers were substandard and it would be a good investment in the event that a replacement was needed. This recommendation was based on the history of prior sales of this product.