Customer reviews from scotchbrand.com
Scotch - Moving & Storage Packing Tape with Dispenser, 1.88" x 38.2 yds., 4/Pack - Clear
Average customer rating
4.4
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
214
4 Stars
38
3 Stars
3
2 Stars
1
1 Star
30
87%of customers recommend this product.
(
178 out of
205)
Customer Reviews for Scotch - Moving & Storage Packing Tape with Dispenser, 1.88" x 38.2 yds., 4/Pack - Clear
Customer Rating
1
Doesn't stick
on August 18, 2016
Posted by: MaryLou
from Lusby, MD, United States
Gender:Female
I recently bought a six roll pack of this tape to use for packing and am so sorry that I did. I figured paying more for a name brand tape would ensure I was getting a quality product -- wrong! The tape is coming unstuck on every box that I have used it on -- I am having to double and triple tape them in hopes that the tape will stick. I had thought it was because I was using some used boxes, but it's not even sticking on brand new boxes. I already purchased an off-brand tape that is working great, so I'm heading out to buy more. Will never buy Scotch moving and storage tape again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 19, 2016
Thanks for your review. We’re so sorry for the trouble you experienced with our tape. Because it sounds like you've already found something that works for your application, we'd like to rectify the situation by offering a full refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape doesn't stick
on August 11, 2016
Posted by: Seesaw
from Maine, United States
Gender:Female
I bought 6 rolls of this tape. Packed boxes for moving and taped them next morning all the tape had come off. Thinking it was just this roll i retaped with the second roll. Same thing happened. Really disappointed in the brand.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 12, 2016
Thank you for taking the time to share your feedback with us. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
terrible tape
on July 27, 2016
Posted by: nearlyPacked
from Cambridge, MA
Gender:Male
Thinking that I'd get a value for a once quality brand, I paid nearly double for Scotch brand Moving and Storage tape (compared to no-brand tape). It's tough tape alright but I should have bought a bottle of glue to accompany this roll; it might be great for long-term storage but it won't stay in place before I can get the box out of the house. There are three layers in this photo but if the tape won't stick to anything but itself, what does it matter?
The temperature is warm but that didn't effect my first roll of generic tape.
The temperature is warm but that didn't effect my first roll of generic tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 31, 2016
Thanks for your review. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Great name, horrible tape
on July 23, 2016
Posted by: Rolando
from Milwaukee, WI, United States
Gender:Male
I bought an 8 pack of this tape as we prepare for our move. Immediately the tape was noticeably not holding up. Many (if not all) the strips had to be pressed down multiple times. When I went to our storage shed a few days after putting boxes in a majority of the strips had to be pressed down again. The tape is just not sticking. I'm very disappointed.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 25, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible tape for moving
on June 26, 2016
Posted by: Dleporati
from Bensalem, PA, United States
Gender:Male
I purchased a 4 pack for moving. all the boxes that I tapped did not hold. Now I have to re tape all my boxes ( time and money) It is definitely not long lasting as it only held the box closed for a short period of time top and bottom. cannot believe this is the quality I am getting out of such a trusted brand. Very disappointed
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, June 28, 2016
Thanks for your review. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does NOT stick
on June 7, 2016
Posted by: Tumbes
from Orofino, ID, United States
Gender:Female
This "long lasting" tape DOES not last at all. I taped up a box bottom, filled it, went to take it off the chair, the tape came off, real nicely, and everything in the box went to the floor. A piece inside of a treasured retirement gift, a shadow box, came loose. How do I fix that?
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, June 14, 2016
Thank you for taking the time to leave your review. For product that is not working as it should or if a customer experiences damages we would ask they please call our team for assistance at 800-328-6276 M-F 8am-4:30pm CT. Please know we will be sending you a direct e-mail offering assistance. Thanks again!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
The worst.
on April 30, 2016
Posted by: MRoss312
from DeKalb, IL, United States
Gender:Male
I bought Scotch for moving boxes. Like the other reviewers, I put the tape on the boxes and 5 minutes later its coming off. Don't waste your money.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, May 3, 2016
Thanks for your review. We apologize that you experienced this with our tape. We’d like to connect directly to offer a replacement of a different tape or a refund. If you're interested, please email your full name and mailing address to our team at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible product!!
on April 14, 2016
Posted by: Shawn
from Colorado Springs, CO, United States
Gender:Male
Bought 4 rolls. Taped up 30 boxes with your scotch 3650 tape for moving. The next morning all 30 had the tape coming off, and I had to retape all of them using a different product. I will never buy your product again. Very upset.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 18, 2016
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks very much!
Written by a customer while visiting scotchbrand.com