Customer reviews from command.com
Command - Sawtooth Hanger, 5 lb., 3/Pack - White
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
41
4 Stars
8
3 Stars
0
2 Stars
3
1 Star
11
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Command - Sawtooth Hanger, 5 lb., 3/Pack - White
Customer Rating
1
Didn't hold
on January 30, 2017
Posted by: RedQueen
from West Palm Beach, FL, United States
Gender:Female
I hung my mother's wedding picture - a 3.1 lb frame - from this 5lb hook, following all directions. It sat on the wall for a full 24 hours from installation to hanging. Within 6 months, I hear a crash in the hall, and come out to find Mom on the ground. There was a thumb-nail size bit of paint on the strip at the bottom, but the remainder was clean. Guess I will have to go back to hammer and nails.....
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 1, 2017
Thank you for taking the time to leave your review. Your experience is not something we would expect when weight limits and instructions are followed and we'd like to understand why this may have happened. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
I was hoping these work
on August 12, 2016
Posted by: ame186
Gender:Female
I tryed 3 different hooks for my memo board. I called Command and the lady suggested these. I put the hanger on the wall, tryed to remove it, but it torned off the paint.
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, August 14, 2016
Thanks for sharing your review of our Command™ Sawtooth Picture Hanger. We apologize that you've run into this kind of trouble. For all damages, we ask that you connect with us directly at 1.800.934.7355, Monday-Friday, 8am-5pm CT. We've also sent this information via email. Thank you!
Written by a customer while visiting command.com
Customer Rating
2
Huh...great!
on June 1, 2016
Posted by: Jracette
from Ottawa, ON, Canada
Gender:Female
I bought and hung a 3lb frame with these about 6mths ago and my frame just came crashing down and broke...now I don't trust these to hang frames or breakable decorations anymore!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 6, 2016
That is upsetting and we will be sending you a direct email in order to assist. For any customer having trouble we would ask you please contact our team at 1.800.934.7355 M-F 8am-5pm CT. We can ask a few questions and tell you how we can assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Great product!!!! Will buy more!
on November 19, 2015
Posted by: Stephanie23
from Locust Grove, VA
Gender:Female
I love this - I rent my home - so this helps with not damaging the walls with nails
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Do not use
on May 8, 2015
Posted by: Not Happy
from Winnipeg, MB, Canada
Gender:Female
I moved into an apartment in December 2014. It was renovated in summer time and I didn't want to put nail holes in the walls so I used 3m command sawtooth picture hangers...The pictures have been on the walls since January and have had 3 pictures fall off so far, smashed, broken glass everywhere and the worst thing is I can live with the smashed pictures but when it ripped paint off the wall and now I have to patch and paint because now not only can I not hang pictures on my walls but I will lose my damage deposit when I move out at some point....NOT HAPPY!!!!!
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, May 11, 2015
Hi, We're sorry to hear this happened! We would like to help you! Can you please call 3M Canada directly at 1-800-364-3577 so we can gather some more information to help you? We look forward to hearing from you soon. Thank you
Written by a customer while visiting command.com
Customer Rating
4
It took 2 tries to make it work
on March 31, 2015
Posted by: jnet468
from Dallas, TX, United States
Gender:Female
This picture hook came with 2 adhesive strips. After cleaning the wall as directed and waiting for the wall to dry, the 1st strip didn't adhere and I had to use the 2nd strip. I was hesitant to use it after that because I worried that my picture was going to fall, but I hung it anyway and so far, it has stayed on the wall. I would be afraid to use these for anything but the lightest of frames, and I'm only using them for hanging seasonal items-- in this case, an easter print. For my permanent artwork, it's worth it to me to use conventional nails and have the peace of mind of knowing they won't fall. I would recommend these for seasonal items or if you rearrange your wall decor often.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
on September 21, 2014
Posted by: kenzie
from Olathe, KS
Gender:Female
[This review was collected as part of a promotion.] I wish I could get more of these hooks in one pack (the most I could get was 3 hooks) but that could be said for several of the Command products as the Bonus pack is only available to select products. I find that whenever I use 3M Command products that I tend to wait overnight to hang anything up, no matter the weight, and I make sure to press fairly hard for nearly a minute when first adhering the strip to the wall. Sometimes if something is a little bit odd shape I might use 2 together. I recently had to do this with the Sawtooth hooks. I've never had these or any other Command product fail on me as far as falling/breaking and only a few times in the 5-6 years that I've been using the products has the strip not come off completely clean from the wall. I am very glad that there is so much variety in what you can get nowadays. I love the clear option, especially the adhesive strips, in a lot of the products available.
Written by a customer while visiting command.com
Customer Rating
5
Picture Hanging Made Easy
on October 16, 2013
Posted by: Dad2JET
from South Portland, Maine
Gender:Male
[This review was collected as part of a promotion.] I love these picture hangers because they are easy to align and make the picture level and relocating is a breeze with no nail holes to paint or fill in.
Written by a customer while visiting command.com