Customer reviews from swiffer.com
Swiffer - WetJet Spray Mop Multi-Surface Floor Cleaner Pad Refill, 24/Pack (PGC 08443) - White
Average customer rating
4.5
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
201
4 Stars
28
3 Stars
9
2 Stars
5
1 Star
14
91%of customers recommend this product.
(
162 out of
178)
Customer Reviews for Swiffer - WetJet Spray Mop Multi-Surface Floor Cleaner Pad Refill, 24/Pack (PGC 08443) - White
Customer Rating
1
Refill pads won’t stick!
on June 8, 2019
Posted by: Catody
from Jacksonville, Florida
I’ve used swifter products for years and am on my second Wet Jet. Bought new refill pads and they won’t stick. HELP!
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
1
What Happened to the Old Pads?
on February 16, 2016
Posted by: Sharon1450
from Indianapolis, IN
These "new" pads are terrible on wood floors. They are very textured and don't get the dirt off at all. I've mopped my floors twice now and can still see spots and surface dirt that the pad leaves behind. If the old pads are no longer available I will be looking for a new mopping system. Very disappointed and will not buy again. A complete waste of money.
Response from swiffer.comBy Karen, Swiffer Team, March 3, 2016
We hate to hear you weren't pleased with Swiffer WetJet pad refills. We offer two versions, Extra Power & regular. Hope you'll call us at 1-800-742-9220 so we can gather a few details & make this up to you. We're here to help M-F from 9-6 ET. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
1
Scrubbing strip is useless
on March 23, 2017
Posted by: Kathy58
from Medford Ma
Your Swiffer Wet Jet mopping pads with extra scrubbing strip are totally useless and dont clean. I went over the same area with a clean pad several times and the floor was still dirty. Switched over to my Swiffer wet pads and that did the job. I prefer the pads without that useless strip.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, April 4, 2017
We appreciate you taking the time to share your feedback. We want all of our products to provide a great clean and we'd like to learn more about your experience. When you have a free moment, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
4
Swiffer Steamboost question
on June 12, 2021
Posted by: Ohio fan
from Columbus
I know you discontinued the steam boost pads is there a pad that you currently offer that I can use on the steam boost. The one we own works wonderfully we have five pads left but I looked online and the only way to find it is in the aftermarket and their outrageously priced. Thank you in advance for your reply
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
TOXIC—LITERALLY SICKENING—AVOID! MINUS 5⭐️
on September 5, 2023
Posted by: BlueSky30
from Washington
HORRIFIC! 1st use: Barely mopped 1/4 small kitch floor. STOPPED—ACUTE NAUSEA!! Had to LAY DOWN 4HRS—about to VOMIT! REFUND PLEASE!
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, September 8, 2023
We're so sorry to read your review, and want to assure that that safety is our top priority, and all Swiffer products are thoroughly evaluated to be safe when used as directed. Based on what you've shared, we do recommend discontinuing use of the Swiffer WetJet Pad Refills. Please, put them off to the side, where they'll be kept safe, and give us a call so we can check in with you, we want to make sure you're feeling better today. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Love these
on November 20, 2023
Posted by: Ahannjjij
from Illinois
[This review was collected as part of a promotion.] I love how easy swiffer makes cleaning my floors. Sometimes you just need a quick mop without taking hours. These swiffer pads work really well. They hold up really well to get my main living areas nice and clean. I will continue to buy swiffer products in the future
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Good but not lately.
on January 16, 2024
Posted by: shopper
This product has always been great but lately it only cleans on half the pad. I have to turn it around to use the other side. What's wrong?
Written by a customer while visiting swiffer.com
Customer Rating
1
Does not clean well
on April 1, 2024
Posted by: Hollynkevin2014
from Piedmont AL
It was no different than mopping with a dry towel. The spray cleans like water and no where near the price. I went back to mop and bucket and my floors look great!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, April 3, 2024
We're sorry to hear you didn't have the experience you expected from your WetJet, and assure you that we have many quality checks to ensure you get the best. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com