Customer Reviews for Staples - 11" x 17" Multipurpose Paper, 20 lbs., 96 Brightness, 500/Ream - White
Customer Rating
4
shipping damage paper is fine
on January 16, 2015
Posted by: Paula K.
i read some reviews of other paper causing jams or curling in printers and was initially a bit hesitant to order this. however price won out and i ordered some. the boxes arrived fast with ups although they were just the raw boxes and all of them arrived with some damage - one box had both straps broken but all 10 reams were accounted for and other was dropped - probably numerous times - and the top was torn almost in half but still secured by the straps. paper inside seems fine as all the corners were still straight and sharp so they shouldn't jam in the printer. the test copies came out fine no curling and no jams in the machine. the paper is brighter than my hp paper and has a nice feel to it - very sturdy and stiff for 20# paper great deal when on sale
This is quite a deal !! The paper is of good quality and works well in my inkjet and laser printers as well as in my copier. You can't beat this deal !!!
The paper is great. However the delivery has a lot to be desired. The first shipment box was broken and all the reams of paper were ripped. I called customer service and they said they would send a new shipment and a call tag to send the ripped carton back. The replacement carton arrived and it is also broken open and the reams of paper ripped. I no it is not the fault of staples but I guess the way it is handled with the shipping carrier. I think you should investigate how else this can be shipped so that the carton doesn't break apart.