This brand is excellent. Had bought another brand and it continually jammed the copier. Turned out the glue used on the outside wrapper of the ream seeped onto the edge of some of the sheets of paper. Not a deal when some of the paper is glued shut. Staples brand always works great in our copier.
I am never disappointed with a purchase from Staples. Always good product for a good value. Customer service is superior. In the past we have purchased a new Toshiba laptop and a HP Officejet 8600 printer and wireless router as well as office supplies. Every time I have called or gone into the local Staples store they have been extremely helpful curtious and gone out of there way to offer assistance to my needs. I was referred to them from a friend that expressed that I would be more satisfied with my purchase then if I went to a large box store.
I have purchased many 5 000 sheet cases and 500 page reams of this paper and I find it a fantastic buy and of very high quality. I've tried more expensive paper heavier paper re-cycled paper and they have often jammed or partially stuck -- where you get your page printed but its not on a single sheet but on two or more sheets. This very white (96) 20 pound paper is easy to read because of its brightness it almost never jams or sticks and hold the ink quite well -- virtually no ink running or bleeding through