I love this paper because of how bright it is. It is still only 20 lb paper but it looks and feels like high quality paper due to the bright white nature of the paper. I bought the 5 pack because it is less than a full box but plenty of paper for our household and still several reams to donate to our son's school. It came with a 17.00 rebate offer making to a good deal in the end. It is wrapped in sturdy plastic to protect the paper even thought it does not come in a box. I also use my staples reward number to get credit and get money back later making the paper a very good value.
We have been using this paper for the past year and have never had a paper jam in our copiers -- one is a laser and the other a desk jet. We have been extremely happy with the quality and have recommended it to the other business in our office building. Obviously a case of paper is extremely heavy. When I go to Staples to buy the paper I am provided with excellent service. A case of the Staples Multipurpose paper is obtained by one of the Staples' clerks and carried to my car. They are extremely kind and cheerful.
this paper has a really good feel to it - a surprisingly good feeling of weight and quality to it considering it's a 20lber; and as good as any regular store-branded ream of similar price.