The 2-drawer file cabinet I ordered has a small dent in the front left edge of the unit. Since the file drawer isn’t in an area of high visibility I did not report it or ask for a replacement. But I am disappointed that it arrived this way. It was well packed for shipment and no outward sign of damage was visible; therefore i presume it was packed and shipped as a damaged item and I remain an unsatisfied customer.
Very disappointed due to the fact that even though you lock front wheels the cabinet still moves around. Called customer service to see if I could get 2 extra locked wheels for the back and was told to return cabinet instead! NOT HELPFUL AT ALL. I would not buy it again fir sure!
Response from StaplesBy March 21, 2025
Hi Norma thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Employees that went out of there way to help with a return and purchase of a new file cabinet at the Short Pump staples in Richmond VA. made my transaction easy and pleasant. The cabinet meets my expectations and is a satisfactory and sturdy piece.