Like the metal cabinet with rollers! However cabinet drawers will not open fully recover files in the back half of the drawer. Poor design! Plan to return to store!
Response from StaplesBy April 3, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
The 2-drawer file cabinet I ordered has a small dent in the front left edge of the unit. Since the file drawer isn’t in an area of high visibility I did not report it or ask for a replacement. But I am disappointed that it arrived this way. It was well packed for shipment and no outward sign of damage was visible; therefore i presume it was packed and shipped as a damaged item and I remain an unsatisfied customer.
Very disappointed due to the fact that even though you lock front wheels the cabinet still moves around. Called customer service to see if I could get 2 extra locked wheels for the back and was told to return cabinet instead! NOT HELPFUL AT ALL. I would not buy it again fir sure!
Response from StaplesBy March 21, 2025
Hi Norma thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF