Customer reviews from fellowes.com
Fellowes - Helios 60 Thermal Binding Machine, 600 Sheet Capacity - Platinum/Graphite
Average customer rating
3.9 out of 5
3.9
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
75%of customers recommend this product. 
(
6 out of 8
)
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Customer Reviews for Fellowes - Helios 60 Thermal Binding Machine, 600 Sheet Capacity - Platinum/Graphite
Customer Rating
5 out of 5
5
Excellent Machine
on April 30, 2015
Posted by: ScottM
We own a small real estate company in Park Slope Brooklyn. We purchased the thermal binder because we wanted to be able to create wire free and punch free property pitch books. The binder heats up fast and does a thorough job of adhering the glue to the pages of books. It's quick, easy and very effective.
Pros: ease of use, Quality Construction, Punch Capacity, Document / Comb Measurement Guide, Safety Features, Binding Capacity, Speed, Alignment Guide
I would recommend this to a friend!
Response from fellowes.comBy CSMay 1, 2015
Thanks for the Helios review!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
It works, it works, it works! :-)
on February 17, 2017
Posted by: SemperVaporo
I bought this machine to bind my own Novel I wrote and printed, and have also used it to bind some smaller documents. I have used the pre-made vinyl thermal binders of various thicknesses for documents from 1/16 to 1 inch thicknesses and I am very pleased with the results. My novel is over an inch thick so I have had to make my own binders to hold all those pages. I make a trough of aluminium foil to wrap around the spine and hold the glue strip in place. I usually cannot completely remove the foil, but a strip of wide tape (book binding tape or Duck Tape) hides the foil and protects it. On the thicker documents I have found it advantageous to also sew the binding in addition to the glue... I drill 1/16th-inch diameter holes about every 1/2-inch along the spine 1/8th-inch from the edge and wend linen thread through them. Due to a printing mistake (my fault) I have had occasion to test the bindings to destruction. The sewn spine is near impossible to destroy without a lot of work. Thinner books without the sewing are also a lot of work to destroy. Pages have not fallen out (unlike some commercial paperback books I have had with this sort of binding!). I have had some problem getting the first and/or last couple of pages to seat fully into the vinyl binders if I am near (or beyond) the upper limit of how many pages the binder is designed to handle, but there is a simple trick to overcome that... wrap the pages with a sheet of paper to hold the pages tightly together, slip it into the vinyl binder and then pull the sheet of paper out from the end... works a treat! I am glad I purchased this binding machine... lots easier than trying to clamp the pages together and slop glue on the edge... and I think it makes a better binding!
Pros: Binding Capacity, ease of use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
LOVE it!
on December 5, 2014
Posted by: Andee
I work in Training and Education at a great company. We just received our Helios Thermal Binding Machine and we LOVE it! It completely changes the look of our manuals. It's easy to use and it's fun!
Pros: ease of use, Quality Construction, Warranty, Punch Capacity, Document / Comb Measurement Guide, Safety Features, Binding Capacity, Speed, Alignment Guide, style
I would recommend this to a friend!
Response from fellowes.comBy ASCSDecember 8, 2014
It is so great to hear that you totally love your new Helios binding machine. Thank you for the great review!
Written by a customer while visiting fellowes.com
Customer Rating
4 out of 5
4
Very easy to use
on May 11, 2017
Posted by: JasmineCol
We have a lot of documents that we used to pay someone else to bind for us. This is a HUGE money saver for our office. The fact that it is easy to use is definitely a plus.
Pros: Binding Capacity, ease of use, Quality Construction, Speed
Cons: Alignment Guide, i feel like it's not even when its complete
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1 out of 5
1
Poor instructions and poor result
on November 24, 2014
Posted by: lvnolNPM
First time used, the instructions with the machine are very sketchy, and on-line no better. No mechanism for holding pages together and ensuring they are all in contact with the binding adhesive. Result is a document that spills pages when you open it to read it. and while i am at it the systel for logging reviews is not very user friendly
Cons: Ease of Use, Speed, Alignment Guide
No, I would not recommend this to a friend.
Response from fellowes.comBy ASCSDecember 1, 2014
We are sorry for the troubles that you encountered with your Helios machine. Here are a couple quick tips that may help to improve your binding results. First of all, be sure to ensure that all sheets are well aligned and touching the glued spine of the thermal cover by tapping the collated document in the cover onto a flat surface. This can be done before and after the binding process. Additionally, if the sheets have not been glued completely to the cover, the document can be re-processed to improve the result. If you would like further help with the operation of your binding machine, please call us at (800)945-4545 or refer to the manual link provided below under the “support” tab. Thank you for choosing Fellowes! http://www.fellowes.com/us/en/Products/Pages/product-details.aspx?prod=US-5219501
Written by a customer while visiting fellowes.com
Customer Rating
1 out of 5
1
Terrible Product
on March 16, 2014
Posted by: rnt123456789
I've only used this product infrequently. When it worked it worked good. But it just stopped working. It's a piece of junk and I am really angry about it. If I'd put my money in the trash it would have been a better investment.
Cons: Speed, Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy cfcustomer reviewsMarch 19, 2014
Dear Fellowes Customer,
We are very sorry to hear you had a bad experience with the Helios 60 Thermal Binding Machine. We would like to help. Please contact our Customer Service Team so we can resolve this issue: 1-800-955-0959
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
Fun and easy to use
on July 29, 2020
Posted by: Howsru2day
The product is made for speedy binding, and works perfectly the first time, every time. The system is easy to use, and is made to make life easier. It even has a cooling tray, to allow the bindings to cool appropriately on the spine, to ensure the glue binds appropriately. I've tested out the strength of the bound pages, and the pages aren't going anywhere. I love it!
Pros: Binding Capacity, ease of use, Quality Construction, Safety Features, Speed, Warranty
I would recommend this to a friend!
Response from fellowes.comBy CMCSJuly 29, 2020
Thank you for the fabulous review, Howsru2day! We are glad you find the binder easy to use!
Written by a customer while visiting fellowes.com
Customer Rating
5 out of 5
5
President of College
on September 15, 2020
Posted by: Laborer
This is a new product for me. So far I am pleased with it. If I have any problems with this product, I will inform you. Thank you for your consideration.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com