Customer Reviews for Staples - Literature Holder, 12.62" x 9.5" Plastic - Clear
Customer Rating
1
The "Peel Off" Labels are ANYTHING but!
on January 2, 2012
Posted by: Paula K.
I am commenting on the Eldon Multi Purpose Literature holder; and the Optimizer 3 Tier Magazine Organizer which are apparently not sold on-line. They are sold in-store only. But all of the products in this category listed on-line have peel-off labels on the plexiglass (Peel-off being the OPERATIVE word.) In my instance having purchased 3 of these units (which I think are just fine) and then having applied them to the wall using Command velcro products (which were also fine) I then realized I hadn't taken off the peel-off labels. This task has proven to be IMPOSSIBLE. After an hour of scrubbing brillo-padding finger nail peeling I have a bunch of curl and gummed up rubble left on the outside of all three pieces. I finally called CS who advised me that rubbing alcohol would be useful to have. Now you tell me. The simple act of peeling off a label has now consumed hours of my time and more than likely will result in my having to return all of the units for a refund and a probably headache having to explain the condition they are being returned in. This is a basic customer service nightmare and I can't believe Staples ALLOWS an excellent product to have an inferior finish on their shelves which in my case causes the destruction of the product. If you buy any of these units ask Staples to supply you with extra rubbing alcohol. You're going to need it. And you'll probably need a stiff drink of another sort of alcohol libation afterwards having had to deal with this nightmarish label nonsense.
This is a great product. I would recommend it to anyone. It is made out of quality material and it is sturdy. It displays our materials nicely and looks professional. You would not regret the purchase.
The rack is great for size and space but the Staples brand adhesive can't be removed easily requiring time glue removing solvents and a lot of effort - leaving scratches and discoloration by the label area. Given the glue technologies available this suggests this is either very old stock or the manufacturer doesn't care about their product.