Customer reviews from fellowes.com
Fellowes - Crystals Gel Wrist Rest - Blue
Average customer rating
2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
3
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Fellowes - Crystals Gel Wrist Rest - Blue
Customer Rating
1
Quality has gone down. BUYER BEWARE.
on January 30, 2015
Posted by: QualityControl
I purchased this as a replacement for my old one. It is not the same product as it once was. They have reduced it to the point of being worthless. It is about half as thick as it once was and not as long. The price hasn't changed though. This is a perfect example of a company cutting corners and praying nobody will notice. My wrists are hardly supported with the "new" gel. The old one felt sturdy and thick while the new one causes my wrists to sink to the bottom which causes major discomfort. I suggest looking at the Innovera brand instead. They are most like the old Fellowes wrist support. I won't be buying Fellowes again.
Cons: Quality Construction, Functionality, Design, half the size of the old one, smaller than the old one, doesn't have the same support
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
2
Once a great product, now a disappointment
on May 5, 2016
Posted by: babsbny09
I have bought this product in the past (two actually, one for each office I worked at). In the past these lasted years and did exactly what I expected it to...support my wrists. Now that I have started a new job, I had them order me a new wrist support and to my disappointment, the gel is already starting to collapse! I have literally only owned this wrist support for 4 weeks and it looks like I've owed it for years! I don't know what happened to the quality of this product, but I hope that Fellowes not only replaces the one I have, but also fixes the issue for the future.
Pros: Functionality
Cons: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, May 6, 2016
Thank you for reaching out to us; we would definitely like to fix this issue! Please refer to your email for further communication.
Written by a customer while visiting fellowes.com
Customer Rating
5
The best wrist holder on the market
on May 8, 2013
Posted by: thebestthereis
I mean it, this wrist holder has lasted me 5 years so far, and still holds up. Unlike those foam wrist helpers, this one doesn't eventually sink down and become distorted. I would recommend this to anyone!
Pros: Functionality, Quality Construction, Warranty, design
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Save your money
on March 18, 2020
Posted by: tractorgirl
I have had this product for ONE month....it split open on a seam and the very STICKY gel leaked out and got all over everything on my desk before I realized what happened. For the price, I would have thought it would last a lot longer and have better durability.
Pros: looks
Cons: Quality Construction
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, March 18, 2020
Hi tractorgirl! We are sorry for your experience! We would like to assist you in resolving this matter. Please check your e-mail inbox for a message from us.
Written by a customer while visiting fellowes.com
Customer Rating
1
What is the smell???????????
on February 5, 2021
Posted by: BeNice
It stinks. Like mildew or mold. Have had it for 3 weeks and the smell is not fading. What in the world did you do to make the smell so bad? Couldn't you fill it with Lavender scented gel instead of mold spores?
Cons: bad smell, stinks, stink does not fade
No, I would not recommend this to a friend.
Response from fellowes.comBy CM, CS, February 11, 2021
Hi BeNice. We are sorry to read about your bad experience! Please give us a call. We would appreciate a moment to speak with you and assist you in making this right!
Written by a customer while visiting fellowes.com