Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 120/Pack - White
Average customer rating
3.9
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
250
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 120/Pack - White
Customer Rating
1
Horrible. Ruins your walls
on February 25, 2021
Posted by: LincPat
from NY
Gender:Female
I used this to hang two pictures and both of them, even though I followed instructions, fell and not only damaged the frame but also ripped the paint off my newly sheetrocked, freshly painted walls. I absolutely do not recommend. It does not do what it claims to AT ALL!
Response from command.comBy Command, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Keeps falling off
on February 25, 2021
Posted by: Roilena2
from Uk
Gender:Female
I bought these a few weeks ago. I used them to attach a considerably light (doesn't even weight a kilo), small picture on the wall but it keeps falling down. Absolutely useless and I wouldn't trust them to hold something heavier or larger. I also tried it on a small hook just to hang a few summer scarves and it fell down with just one scarf on.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Didn't stay
on January 8, 2021
Posted by: Robinm
from Illinois
Gender:Female
Absolutely disappointed. Helped a friend who had a mirror hang this. Stayed up almost 3 hrs, then fell to ground shattering and wrecked frame
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 11, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Damaged the wall
on December 16, 2020
Posted by: graydmk
from Sebastian, FL
Gender:Male
This review is for the 12lb medium picture hanging strips. Did exactly as per the directions and ended up with 2 big holes in wall that I now have to repair. Directions at step #4 tell you to temporarily remove frame from wall to reinforce strips (letting adhesive set before reattaching pic after an hour). Peel frame as shown. Pic shows pulling upwards from bottom with intent to separate the two velcro pieces adhered to wall and back of frame. Well, the velcro didn't let go and you can't see what's happening until the damage is done. Instead of the velcro breaking free, the paint, and a chunk of dry wall was removed where each strip was attached. Now I need to spackle, sand, and re-paint. Should have just used a trusted molly screw as always. Some of these products work well as intended. This ope was an aweful failure.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 21, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
First time using - WHY DID I WAIT SO LONG???????
on December 10, 2020
Posted by: Tess Themess
from Pacific North West!
Gender:Female
WOW - I cannot believe how fabulous these things are. I used them to attach some acrylic shelves on the end of my kitchen island to hold an iPad and speaker. I am blown away. I installed one of the shelves incorrectly and I was nervous about removing the strip - but doggone it - it was a piece of cake! Man o Man - what a super product!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Hard to use and my picture fell and broke
on December 6, 2020
Posted by: Spinokrakken
from Seattle, WA
Gender:Male
I will never use these things again. They are really hard to use and you essentially have to hang your picture twice if you follow the instructions exactly. Even though I did, my picture fell off the wall and broke, chipping one of our bathroom tiles in the process. These Command strips are an absolute disaster.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Use to love & recommend
on December 2, 2020
Posted by: Teee
from California
Gender:Female
I had used these many years ago to help during earthquakes. They worked great. Two years ago, same everything, new strips because change placement of some pictures, and added some new ones. The new product, done the exact same way, on same surfaces only held for a few months. They no longer stick to my walls, even following the directions exactly. Second time I tried, I noticed the alcohol is leaving “light patches”. Seems my husband was correct, best ways are old ways.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 4, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as strong as advertised!
on November 21, 2020
Posted by: Someguidance4u
from New York, New York
Not happy-if we had the ability to not mark any stars I would! We have been waiting to hang this wooden frame 13x16 for a very long time and we used the proper 3m size velcro command hanging strips, even added an additional two strips for extra stability and 3hrs later, we heard a crash and it was the picture frame that fell off, broke and all the glass splatter. Not reliable for the price. We've used it before and now, cheaply made!!! Do not buy it, waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 23, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com