Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 120/Pack - White
Average customer rating
3.9
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
250
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 120/Pack - White
Customer Rating
1
Terrible
on July 28, 2021
Posted by: Kgen
from Ohio
Gender:Female
If I could give it no stars I would. Be prepared to fix your walls when you take then off- better buy the sparkling if you are buying these.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, July 29, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT referencing this # 25570401. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
I have had mixed results
on July 17, 2021
Posted by: leslie
from Kalamazoo, Mi
Gender:Female
I have had pictures fall off the wall many times and I always use more than what is recommended for the weight. Today, I went to remove the part that was stuck to the wall and the part that you pull broke. I had to pull on the part remaining and it ripped the paint off the wall. So sad. I love to move things around and thought this would be a perfect solution. Now if I want to move things, I'll have to paint the whole wall.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, July 19, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the multiple troubles you are experiencing. We would expect success with our products, when using 4 pairs maximum and up to 24x36x1” in size frame. We would not expect the tabs to break when removing the adhesives straight down 15”. If you have any additional strips without tabs to remove, do not pull on them directly. You may connect with us directly at 1-800-934-7355 M-F 8:00am-4:30pm CT and reference this #25323056, so we may gather more details and provide direction on how best to remove the rest of the adhesive.
Written by a customer while visiting command.com
Customer Rating
1
Horrible broke my picture
on June 24, 2021
Posted by: Soso
from Orlando
Gender:Female
I bought this 2 days ago I followed the instructions once I put it up my picture fell this product is really bad I feel like everything was said about this product is a lie. I’m very disappointed I lost my picture. I do not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 25, 2021
Thank you for taking the time to leave your review. We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT and reference this case id#24780380
Written by a customer while visiting command.com
Customer Rating
2
Horrible
on June 19, 2021
Posted by: Amy30
from CT
Gender:Female
I always use the strips that are meant to hold the heaviest frame even on the lightest frame. I follow the instructions but after a few weeks the frames fall breaking not only the frame but damaging the wall and trim in the entire process. Very disappointing!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 21, 2021
Thank you for your review. We are sorry to hear you are having trouble. Please connect with our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this case id#24648489.
Written by a customer while visiting command.com
Customer Rating
5
Keeping it straight
on June 15, 2021
Posted by: Yara
from San Antonio TX
Gender:Female
When we moved into a new house, it took many months to decide where to hang all our pictures and artwork. Once we were happy with the final placement of everything, we used Command Hook picture hangers to keep the frames straight on the wall. We cut the strips in half lengthwise and positioned them at the bottom corners of the frames. One hard push and when we heard the "click", we knew the frames would stay perfectly aligned.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
I love this product!
on May 9, 2021
Posted by: Birdmom
from Orlando area, Florida
Gender:Female
My husband hates it when I put holes in the walls, since he will have to patch and repaint them at some point in the future.
When I use the large picture hanging strips, both of us are happy. I have hung several pictures and a bulletin board with these strips. They hold well, and I don't have to worry about the picture falling off the wall.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
HORRIBLE!
on March 19, 2021
Posted by: noway
from Boston, MA
Gender:Female
I bought these command strips this week to help hang a few small pictures. In the past I used them to hang up a heavy picture frame and that thing hasn't budged from the wall. In this case tho, 6/6 picture frames have fallen off the wall. I cleaned the frames and wall before applying. I have noticed that the stickiness isn't the same as it used to be. Maybe this product needs to be better designed! It broke two of my favorite frames!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 19, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Very disappointed
on March 6, 2021
Posted by: Jim6612
from Alberta, Canada
Gender:Male
I installed one then decided to move it. I pulled down on tab as directed, but it tore a chunk off the wall. I have used them before with no issues,
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 10, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-364-3577 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com