Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 120/Pack - White
Average customer rating
3.9
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
250
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 120/Pack - White
Customer Rating
1
on October 1, 2021
Posted by: Netnet1986
Gender:Female
Love command strips never had a problem until now bought them to hang a picture n it fell right off the wall luckily it didn't mess up my picture and the picture wasn't even at the weight limit...
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, October 5, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. We would love to learn more and ask that you connect with our team by chat on our website or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this # 27320421. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your money
on September 23, 2021
Posted by: Jaih
from Wisconsin
Gender:Female
I hung up 3 pictures a few nights ago using twice the recommended strips. All 3 pictures stayed on the wall for less than 12 hours. I bought more strips and attempted again this time with 3 times the recommended amount of strips. (Each picture weights less than 2lbs.) This time all 3 pictures did not last even an hour. I have used the exact same product in the past and all those items are still hanging up, most a few years later. Whatever 3M changed was not for the better. This product went from a great one to a horrible one. Done wasting my money on these!!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 27, 2021
Hello, thank you for leaving your review! We apologize that our product is not holding your frames. Our large picture hanging strips are designed to hold up to 16lbs, when using 4 pairs maximum and up to 24x36 in size frame. We would like the opportunity to gather more information and ask that you connect with our team by chat from our website or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #27123943
Written by a customer while visiting command.com
Customer Rating
5
I’m addicted!
on September 22, 2021
Posted by: Ashren
from San Angelo, Tx
Gender:Female
I find myself looking for projects so I can use these!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on September 6, 2021
Posted by: Queen Bee
from Moncton NB
Gender:Female
No matter whether it's the white ones or black ones.. none of them stick ... everything falls down and the paint comes with it
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for leaving your review! We apologize for the troubles you are having. We would not expect the product to behave this way. Please connect with our 3M Canada team, so they can gather more details. They can be reached at 800-364-3577 and reference this #26713487.
Written by a customer while visiting command.com
Customer Rating
1
Started out great
on August 30, 2021
Posted by: Maui16
from Middletown, NJ
Gender:Female
I bought this 2 months ago and i was happy I can hang my 2 mirrors without putting a hole in my freshly painted wall. I don't know if it's the temperature change or what, but both my mirrors fell off the wall and broke. The command strip did not hold. It was supposed to be able to hold up to 16lbs and the mirrors were not heavy, but it didn't do that. Now I lost both mirrors. Very angry customer.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 1, 2021
We apologize for the troubles you experienced with our Picture Hanging Strip, not what we want our customers to experience. Our Large Picture Hanging Strips are recommend for hanging framed items up to 24x36 when using 4 pairs for 16lbs. Along with the painted surface cured for at least 7 days before applying our adhesive strips. We would love to learn more by gather some more information. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26433940. Thank you for leaving your review, we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
dont use on any picture you dont want to lose
on August 19, 2021
Posted by: jtcox
from grand junction, co
2 years in picture just fell and broke, third one to do that in the last month, stay away.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, August 20, 2021
Thank you for leaving your review! We apologize for the difficulties you are experiencing, not what we would expect. We would love to learn more and ask that you reach out to our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26112847.
Written by a customer while visiting command.com
Customer Rating
1
Awful! Damaged our new sheetrock and paint!
on August 18, 2021
Posted by: KRideout
from Maine
Gender:Female
Hung up very lightweight baskets on our wall, not even 1lb! And these left tears in our sheetrock! So unimpressed! I now have to speckle and repaint! I would have preferred a tiny nail hole vs these huge marks!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, August 20, 2021
Thank you for leaving your review and providing photos! We are sorry that you are having troubles with our product. Not what we would expect when strip are separated from each other. We do not recommend folding our Picture Hanging Strips over, it will comprise the way that the product performs. Then jumping ahead to steps 5 & 6 and with folded strips, these steps will not be able to be completed. We also do not recommend cutting any of our adhesive products, as our strips need that rounded tab to stretch 10-15" for clean removal. This product has been tested for hanging framed items and would not be able to recommend using for hanging baskets. However, if you need help with a recommendation or removing other products, please do not try to remove, connect with our team so we may offer some possible other solutions. Our team is available M-F 8:00am-4:30pm CT and reference this #26124224 by chat www.command.com or by phone 800-934-7355.
Written by a customer while visiting command.com
Customer Rating
2
After about 3 years, just fell off the wall
on August 13, 2021
Posted by: LMG1
Gender:Female
The velcro pieces are still on the wall, but the adhesive to the wood on the frame of the artwork failed. They fell off the wall in the middle of the night last night. Do not hang anything with glass.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Thank you for leaving your review! We are sorry to hear you are having difficulties, not what we would expect when using on a painted/sealed frame. If the wood is "raw" our adhesive may have a hard time sticking and may offer another product solution in our Picture Hanging Collection. If you have any other questions, feel free to connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00-4:30pm CT and reference this #25977236.
Written by a customer while visiting command.com