Customer Reviews for Command - Large Hanging Strips, 16 lb., 120/Pack - White
Customer Rating
2
Sad results
on April 24, 2022
Posted by: Bobi
from Irvine CA
Gender:Female
I followed the directions and was shocked when in the middle of the night my 5x7 pociture fell off the wall. Upon calling about this I was told you had no other 'complaints' so that was the end of the call.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 25, 2022
Hello, thank you for leaving your review. We are sorry to hear the product is not performing as instructed, not what we would expect when using on larger frames. The use of these strips is not ideal for 5x7" frames unless if using only 1 pair. We will be happy to forward your comments to our Marketing Team. If we can offer further assistance to recommend a different product for smaller frames, please use the "Contact Us" on our website and reference this #32108551
Bought two sets of these to hold a small item, followed instructions, item fell. Strongly considering pulling from shelves at the stores I supervise. DO NOT BUY!
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 25, 2022
Hello, thank you for leaving your review. We are sorry to hear the product is not performing as instructed, not what we would expect. The Large Picture Hanging Strips should be holding 16lbs when 4 pairs maximum used and up to 24x36" size frame. We would love to get some specifics and see what we can help with. Please use the "Contact Us" on our website and reference this #32202893. We look forward to connecting with you!
Bought multiple packs to hang items on the wall...which works great. BUT, every single piece destroyed the wall, despite removing as instructed. It is going to cost me my security deposit.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 20, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team from our website using the “contact us” and reference this #32103247.
Waste of money/too much damage to walls & pictures
on April 8, 2022
Posted by: DLM3389
from Placerville Ca
I have hung 3 pictures using the heavy duty command strips whether the picture was light in weight or if they were a bit heavier, I always used several strips ( 2 on top, 2 on the bottom and 2 on each side), I followed the directions to a tee and ended up with damage to my walls, broken picture frames and broken glass! If you cherish what you hang on the walls, use regular nails and a hammer.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 13, 2022
Hello, thank you for posting your feedback and experience. We are sorry to hear of the trouble you are having with this product and would not expect the product to behave this way when using 4 pairs maximum per frame. We would love to learn more and gather some more details. Please use the "contact us" and reference this #31962077 on our website and a team member will be happy to connect with you!
I only use command picture strips to hand all my pictures. I just love the way they hold up on my motorhome walls and if I need to move them there is no damage to the wall in fact you’d never even know the was something there. I highly recommend the command large picture hanging strips.
I bought several packages of hooks at a big hardware store. I hung small light weight pictures, less than 2 lbs, every one of the pictures have come loose and fell.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, November 29, 2021
Hello, thank you for taking the time to leave your review. Please note, that the product you are reviewing is for our Picture Hanging Strips but your comments are in reference to using hooks. These are 2 different products and do not recommend using hooks for framed items. We would love to learn more and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this # . Thanks again, and we look forward to connecting with you !
I just bought my new home and of course dont want to put holes in the wall. So I bought a 4 boxes of command for my big pictures, which by the way the frames were more expensive than the pictures. My husband and I followed the steps like explained on the box went to the movies come back home and all of our pictures frames were broken glass all over my house from downstairs to upstairs and I am really mad and want them to reimburse me for my picture frames or have them fix if possible. Would never use again
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #28457898. Thanks again, and we look forward to connecting with you!