Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
5
Large Picture Strips
on June 28, 2016
Posted by: Mamaw7
from Covington,Ky
Gender:Female
We love these,I have a wall full of Family Pictures,all of the frames,have these.We have 20 Pictures ,and not one has fallen,or crooked.Thanks for an amazing Product!
I bought these in December to hang 4 lightweight pictures. In the past month they all fell off the wall left me with 2 broken glass pictures. I do have a textured wall so that may have been part of problem. I was hoping they would be permanent solution to nail holes in my wall. Turns out they only had a 6 month life span.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 29, 2016
That is disappointing as we expect our products to be permanent until you decide to remove them when instructions and weight limits are followed. Please know we will be sending you a direct e-mail offering assistance and for any customer having trouble please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
I used these in my new home while deciding where to permanently hang them...most of them fell, and one of them torn the paint and plaster...very disappointed!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 22, 2016
That is disappointing and without further information we are unsure why this happened. Please know we will be sending you a direct e-mail to assist. For any customer having trouble with our products we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some information and assist. Thank you for taking the time to leave your review.
I will never buy command strips again, I hung my pictures in our new home using the large ones and the small ones and four of my pictures that I have fell and tore paint off my wall and took my picture down with it, I'll stick to using nails and have a little hole instead of a broken picture and paint missing thank you!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 20, 2016
We understand your frustration and would like the opportunity to assist so we will be sending you a direct e-mail but please know our clear hooks are not intended for picture hanging. We have a complete line of picture and frame hanging products that are low profile and will securely hold your pictures to the wall. Our clear hooks are intended to have things hang under them such as a jacket, a picture on a rope or string, or a similar item. For any customer having trouble please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
I followed all the instructions and did specifically what was required, weight limit constraint, etc. The wall hooks fell off the wall, taking paint and the print with them! Terrible product!
Response from command.comBy Command Brand, Social Engagement, June 20, 2016
Thank you for taking the time to leave your review. We would not expect damages and would like the opportunity to assist. Please call our team at 1.800.934.7355 M-F 8am-5pm CT. We will also be sending you a direct e-mail and we appreciate you reaching out.
When I went to take down my pictures it literally peeled the paint off my wall. I also used the command strips to hang a picture on the cabinet surrounding my fridge, it managed to peel siding off the cabinet. So much for it being safe on all surfaces. It safely ruined my walls.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 6, 2016
We're very sorry to hear of your experience with our product. When weight limits and removal instructions are followed we would not expect damages. For any customer having trouble we would ask they please call 1.800.934.7355 M-F 8am-5pm CT so our team can assist. Please know we will be sending you a direct e-mail offering help. Thanks again!
I have used the hangers to hold my pictures on the wall and one keeps falling off. I have 7 other picture that are on the wall and I am not sure when they will be falling.
My husband has hung a wall decor, but it's crooked, it's driving me crazy. I can't find any assistance on.whether I can pull the art work from the wall to adjust slightly without having to buy the whole set again...