Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
4
Very clean
on September 16, 2016
Posted by: Jelka
from Slovenia
Gender:Female
It is difficult to follow the instruction, we have to be very precise and it works!! I used strips for wall clock and it works. What I do not know and cannot find in the instructions is : can i take the picture or clock in my case, of the wall and put it back on the same sticker?
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
on September 8, 2016
Posted by: Jenni Lee
from Austin, TX, United States
Gender:Female
EPIC FAIL...save your money, your time, and patience
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Based on your comments we are not able to determine what happened or offer help. Please reach out to our customer service team at 1.800.934.7355 M-F 8am-5pm CT. They can gather specifics and tell you how we are able to help. Thanks for reaching out, and we look forward to your call. Thank you.
Written by a customer while visiting command.com
Customer Rating
5
Love this product!
on September 8, 2016
Posted by: bexc
from Monroe, MI, United States
Gender:Female
I am an Interior Designer and I use this product regularly. Be sure to follow the manufacturer's instructions. To be safe, I usually use more than the recommended amount of strips. Also, I use them mostly for canvas type artwork and smaller scale framed art. I have even recommended these to my coworkers to use on the job in a retail store where we hang pictures on fixtures as well as onto drywall walls.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your time and money on this product!
on September 6, 2016
Posted by: Judy817
I just moved into a new apartment and bought some Command strips to save the newly-painted walls from damage from nails. Everything I tried to hang--which were all under a pound each in weight--failed to stay on the walls with these strips! My shadowbox stayed on the wall for about an hour...??....then it fell onto the floor, along with my small figurines that I had for several years. The figurines shattered into a million pieces, and cannot be replaced! I will never buy any product from Command again in the future--and I feel the company should reimburse people who lost valuable items from the strips not working!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Please know we will be sending a direct e-mail offering assistance. For any customer who uses our products according to weight limits and instructions we definitely will stand behind the product and would ask you call 1.800.934.7355 M-F 8am-5pm CT. Our team can go over specifics and let you know how we can assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Not adhesive at all
on September 3, 2016
Posted by: Maggie94
I could not get these to stick to my wall at all. The pictures I was hanging were less than 2 lbs each. Waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
That is not something we would expect when instructions are followed and we'll be sending you a direct e-mail to assist. Each set of large strips should hold up to 4 lbs. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on September 2, 2016
Posted by: TylrDrdn2000
from Norfolk, VA, United States
Gender:Male
Hung all pictures while following instructions to the letter. Came home to shattered memories and broken frames. I am disgusted by the lack of quality control they put into this garbage. I will make it a point to post my experience everywhere I can. I can't believe the amount of money we wasted and how much you have cost me with your horrible products.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
We're so sorry to hear of your experience and we'd like the opportunity to assist. Please keep an eye out for a direct e-mail so we can do so. For any customer who runs into trouble please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some details and let you know how we can help. Thanks again, and keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Failed to hold paper blinds up.
on September 1, 2016
Posted by: Twin Mom
from Missoula, MT, United States
Gender:Female
I bought these to put up paper blackout blinds in my twins nursery. Went in this morning and blinds were laying over baby's face in crib. Couldn't have lasted more than 8 hours.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from, that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from them that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Not so easy to remove!
on August 30, 2016
Posted by: Jp1981
Just pulled a big chunk on paint off my new bathroom.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
We're sorry to hear this as we would not expect any damage when the strips are stretched straight down slowly. Please know we will be sending you a direct e-mail on how we can assist. For any customer who has trouble we would ask they connect with our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review and please keep an eye out for our e-mail.
Written by a customer while visiting command.com