Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
So much for my vintage frames
on May 10, 2017
Posted by: BethO
from Derby, KS, United States
Gender:Female
I created an amazing collage wall from my collection of vintage frames. I followed all instructions because I did not want anything to happen to my collection. Everything was fine for about three months and then they all started falling off. I lost 4 of them before I finally took the whole wall down. It would be fine, except that one of them ripped the paint and plaster from the wall. Now I have to repair the spot and repaint it, plus repair the frame. Awesome. No short cuts people. These things are worthless. Just hammer in a nail.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 10, 2017
Thank you for taking the time to leave your review. We'd ask you please connect with our team by calling 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional details and try to understand why this happened. Thanks again, and we look forward to your call.
This product worked for a while - then all of a sudden all my pictures started dropping from the walls and there was damage to my frames (broken glass, dented rims, scratches, etc) I would not recommend this product - it doesn't last and it costs way more than nails to purchase, not to mention replace all the broken results and the damage to my dry wall after the pictures fell.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 10, 2017
We're very sorry to hear of your experience and it is not something we would expect when weight limits and instructions are followed. We'd like to gather some additional detail in order to understand what happened and ask you please call 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review and we look forward to your call.
I use these all of the time, on my whole house! I never have a problem. If something is really heavy then I use traditional anchors which is common sense. These are the best and when in doubt I add an extra one. I wish they came in super large boxes!
They hang on the wall, but definitely do not come off cleanly at all as advertised... especially after being on the wall for a while. The pull strips broke easily when trying to remove them!! Had to literally pull them off the wall... damaged walls significantly!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 27, 2017
Thank you for taking the time to leave your review. We're sorry to hear the strips broke and you had to pull them from the walls surface. We'd like to better understand and ask you call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know if the tab tears you can use dental floss to safety remove the product from the surface without causing damage. Thanks again, and we look forward to your call.
I followed the instructions 100% Also stayed well within the weight limit per strips used. after around 30 minutes the mirror fell off the wall and broke into pieces, I am so upset.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 19, 2017
Hello, thank you for taking the time to leave your review. We would not expect this to occur when instructions and weight limits are followed, and we would like to connect with you to gather details and understand what happened. Please reach out to our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Our walls are SUPER hard and textured. No thunbtacks or tape we found or tried stuck :( we tried these and BAM! We cut them into pieces to hold posters and little pictures up.