Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
do not use
on August 10, 2017
Posted by: Jani
Gender:Female
I got these heavy duty strips...hung a large picture, that at most weighed about 3lbs but used these because I was so worried about not holding. After 3 hours the picture fell and when I removed the strips that did not come down...the paint came with it!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 11, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Left massive holes in my wall
on August 9, 2017
Posted by: MaureenMN
I used the large strips to hang four photos on my wall. Followed instructions to a T- they did not separate from one another upon removal, rather, left massive gashes in my wall that will require a professional to fix.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 10, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
Good in some cases, but not in all.
on August 1, 2017
Posted by: Amma
from New Smyrna Beach, FL, United States
Gender:Female
I hung a picture frame and hours later, it crashed to the floor, breaking not only the frame but also my marble window sill on the way down. I made the mistake of adhering it to an orange peel wall texture.
Having just hung shower curtains on our lanai to help keep the rain out, I tried some strips on them. So far so good.
Having just hung shower curtains on our lanai to help keep the rain out, I tried some strips on them. So far so good.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
great support!
on June 30, 2017
Posted by: hedduh
from Tallahassee, FL, United States
Gender:Female
worked great on all my frames and wall hangings in my room !
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Broken glass
on June 19, 2017
Posted by: GaryE
from Windsor, CT, United States
Gender:Male
I followed directions and applied frame to wall. Less than 24 hours later frame on floor, glass broken, now need to replace 24 hour frame. Don't use if hanging is breakable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 20, 2017
We're sorry to hear of your experience and it is something we would not expect. Please connect with us at 1.800.934.7355 M-F 8am-5pm CT so we can gather some additional details and try to understand why this happened. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your money
on June 17, 2017
Posted by: DiBernardo
from Huntington Station, NY, United States
Gender:Female
My picture was hanging for approximately 4 months, followed the directions to a tee, and suddenly today the picture came off the wall along with the paint, I thought the idea was to eliminate damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 19, 2017
Thank you for taking the time to leave your review. The hook in the picture is our small utensil hook and is not recommended for picture hanging which is on the package. Each of these hooks is only rated to hold up to a 1/2 lb and when used on picture it holds the frame out from the wall which can cause failure. We have a complete line of picture hanging products that hold from 1 lb up to 16 lbs. If you'd like to discuss this with our team please connect with them at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Dont Waste the Money
on June 8, 2017
Posted by: hotmom1175
from Wisconsin, United States
Gender:Female
I bought these strips last weekend to hang a mirror in my daughter's bedroom, just a full length no frame plastic mirror, SO under the weight limit using the 4 strips included in the package. Within hours the mirror fell down, we refastened the strips to the wall again and a few days later again the mirror fell down.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 8, 2017
We're unsure why this was your experience and we'd like to assist by asking you call 1.800.934.7355 M-F 8am-5pm CT so we can do so. When using 4 sets of our large picture hanging strips we would expect them to hold up to 16 lbs and stay up until you decide to remove them. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on May 21, 2017
Posted by: Deanna
from Cooper City, FL, United States
Gender:Female
I have tried multiple times to use these to avoid holes in walls since I have been instructed not to put holes in them. Each time I am disappointed, I have spent so much money and now my stuff is breaking. I have weighed my things to make sure they are not too heavy, it doesn't matter, they don't even last a few hours. I have had pictures fall and a small metal rack fall twice now and the last time it broke, I can't even get to my picture because it is behind the tv. Empty walls it is. Be aware this stuff is a rip off, not worth the paper and packaging it is in.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 22, 2017
We're unsure why you have run into trouble when weight limits and instructions are followed and we'd ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional information and try to understand why this is happening. Thank you for leaving your review and we look forward to your call.
Written by a customer while visiting command.com