Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Poor
on June 1, 2018
Posted by: Sadface
from Vancouver, BC
Gender:Male
I have recently purchased your Command Picture Hanging Strip Large.
It did not perform as advertised/labeled on the box. Last night, the 2 sets of strip failed and the frame being held up crashed onto the floor. The frames were well below the recommended capacity.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 1, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Look what happened one year later
on May 29, 2018
Posted by: bjl1
from Washington PA
Gender:Female
[This review was collected as part of a promotion.] I used these properly. One year later at 2 am, CRASH. See photos.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, May 29, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Failing slowly one by one
on May 28, 2018
Posted by: Sarahwebb
from Billings, Montana
Gender:Female
I used command strips throughout my home for all of my frames. They were easy to use and do not leave damage or holes in the wall. However; they have slowly failed one by one over the last year. I have lost multiple frames because the strips fail (even with multiple per frame- well over the weight limit) and the frames fall to the floor and break. I have had to go through and take down all of my frames and hang with nails anyways.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, May 29, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
5
works well
on May 21, 2018
Posted by: LisaMarie80
from NC
Gender:Female
[This review was collected as part of a promotion.] I had no issue with this product. just wish they werent so expensive
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
mcgyver meets command
on May 12, 2018
Posted by: JunkyardDiva
from Tucson
Gender:Female
[This review was collected as part of a promotion.] I use command everywhere since they came out. I had an odd challenge with my Mom's hummingbird plates since the strip on the back didn't extend beyond the center edge on the back. I decided to stack the hanger strips and it was a great success! All I can suggest to folks who were unhappy with these products is that maybe they didn't actually follow all the prep steps. That's the only time I have had a failure in many years of all kinds of applications.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Fail!
on May 2, 2018
Posted by: Tamara
from Owings Mills, MD
Gender:Female
I tried to hang a picture using these strips and it fell about 3 minutes after hanging. I followed the instructions implicitly. The only reason I can see for the fail is that the picture which weighs under 8 lbs. was too big and too heavy.
Now I have to replace the glass which broke. It is expensive non glare glass. I will have to repair the wood trim around the floor which was damaged when the picture hit it as it fell.
I am extremely disappointed and will not be using these products anymore.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, May 2, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Dont Bother
on April 30, 2018
Posted by: Lesley W
from Scotland
Gender:Female
Bought a pack of these , large picture ones, yesterday for two very lightweight pieces. One lasted a few hours until it came crashing down and broke the wooden frame, chipping the floor, the other wouldn't stay put at all. Best to secure pictures the old fashioned way, telling when the instructions mention not to use them to hang anything above a bed!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 30, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Tore drywall right off.
on April 14, 2018
Posted by: JessieB
from Maryland
Gender:Female
Just bought the large Velcro hanging strips - hung my picture went to GENTLY remove it to change photos out of frame and it tore chunks of my drywall off!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 16, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com