Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
I followed instructions, broke two frames
on July 7, 2019
Posted by: AmberP
Gender:Female
Bought the large hangers for 8 lbs pictures. One weighed 5 lbs, one less than 2 lbs. I watched videos and followed instructions exactly. It took me nearly two hours to execute the instructions exactly. Hung the first one, the larger one, and clicked it in. It fell within 3 minutes. The velcro remained intact on walls and picture. It was three connection between the two that failed. Hung the second picture, the light one, and ensured it clicked properly. I assumed the first one fell because I didn't click it well. It fell within 30 minutes. Again, the strips were secured well to the wall and the picture. It was a lack of adhesion between the velcro strips. I'm beyond angry for having wasted a couple of hours and a lot of money on frames. Don't waste your money or time.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 9, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
NOPE!
on July 3, 2019
Posted by: Rene
from Ohio
Gender:Female
I bought the large strips and used more than needed for a picture. I hung it up on a clean wall and within 45 mins, it came off the wall. Good thing my dog heard it and moved and good thing my sofa stopped it from breaking. UNFORTUNATELY, I spent money on a large pack of these. The medium and small size works fine, or at least so far. Oh, and picture I used the large strips for is under 6 pounds! I wanted to make sure it was secure. Sill me!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 5, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect when all 6 installation steps are used. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on July 2, 2019
Posted by: Kklind
from MN
Gender:Female
I used these heavy duty command strips to hand a mirrored clock. The clock weighed less than two pounds and stayed up for 2 days and fell in the middle of the night. I had to buy a new clock. I then again used 2 of the heavy duty command strips to hand a canvas painting that weighed less than 2 pounds. It hung on the wall for two months just fine, then last night in the middle of the night it fell off the wall ruining my picture and it also smashed into my AC unit and ruined that as well. So thank you for costing my hundreds of dollars in damage when all I wanted to do was prevent damage to my apartment walls.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 3, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Garbage
on June 29, 2019
Posted by: Zeina
from San francisco Ca
Gender:Female
I hanged a frame using the command tapes of a textile canvas that I got as a gift. It fell within 5 mins, the glass shattered and it was all over the carpet. Highly not recommended.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 2, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Damaged Walls!
on June 29, 2019
Posted by: Meg1234
from England
Gender:Female
I bought these to hang things on the wall in my private rented property, to avoid damaging the walls with nails, etc.
I have just removed them and each one has taken a strip of paint off the wall. I now risk not getting my security deposit back
Do not buy these! Absolute waste of money!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect when removing the adhesives using our removal steps. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Complete failure
on June 9, 2019
Posted by: Aileen63
from Fife scotland
Gender:Female
I bought lots of different sizes of these strips to hang pictures but once I had hung the pictures decide to remove to rehang on another wall but this wasn’t possible as every strip was wasted on removal therefore wasn’t able to re use was led to believe u could remove from wall and reuse but can’t seem to see how that is possible therefore a complete was of money as product doesn’t do as advertised very dissapointed
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 10, 2019
Thank you for taking the time to leave your review. We are sorry to hear your were unsatisfied. This product is deigned to be removable, but it is not reusable. If you have any additional questions or concerns, please feel free to connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
It doesn’t work
on June 2, 2019
Posted by: Jes T
from Kuala Lumpur
Gender:Female
It’s a rip-off cause I tried two times and it doesn’t work at all. My pictures fell down.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 3, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-943-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not good
on May 20, 2019
Posted by: Connerlivestock
from Henderson nv
Gender:Female
Not only did a light weight canvas (without frame) fall down but when I took the strip off the wall the paint came with it.
He careful where you use them. Could cause damage
He careful where you use them. Could cause damage
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, May 21, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com