Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Ruined my partners Birthday present
on October 24, 2019
Posted by: LeighC087
from Melbourne, Australia
Gender:Male
I bought this product to attach 3 framed prints to the wall. I had bought the framed prints for my partner for his birthday as he had been wanting this particular artwork for ages and was so excited. We used 4x 5kg command strips on each frame - each frame weighed approx 6kgs. Less than 24 hours after attaching these to the walls the artwork came crashing down, ruining all 3 frames - my partners entire birthday present had been destroyed! The strips had not adhered to the backs of the frames, despite having overcompensated for the weights. The frames were made out of wood - a material which this product is recommended for! To use the word unimpressed would be an understatement - I’m disappointed, extremely angry and frustrated that his present is now ruined and the money spent on his present (and these overpriced products) completely wasted!! Do not buy these!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 25, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would expect 4 pairs of the Large Picture Hanging Strips to hold up to 7.5 kg, and 4 pairs of the Medium Picture Hanging Strips to hold 5.4 kg. We would appreciate the opportunity to discuss this with you and gather further details about your experience. Please connect with our AU product support team at 1800-025-725 Monday – Friday 9:30am to 4:30pm AEST.
[This review was collected as part of a promotion.] The command large picture hooks were simple to apply and secured my 18”x 24” framed artwork to the wall.
[This review was collected as part of a promotion.] I have used several sizes of these picture hanging strips and love the convenience and security of them. I even have them in a bathroom with no problems. I love that I don't have to worry about patching a hole when I taken the picture down.
[This review was collected as part of a promotion.] This product works very well. The weight stated it will hold is conservatively rated. Give it a shot!
[This review was collected as part of a promotion.] You'll love these !!! I couldnt decide on where I wanted my picture frames and at first didnt want to chance ruining my walls. I found these gems and was able to save my walls and have my family photos hung with pride. These are amazing products and hold a great amount of weight!!
[This review was collected as part of a promotion.] I bought and use these several years ago - abt 4-5 years ago and had no complains using them to hang medium sized picture frames. Suddenly within the past year one by one they fell apart and left part of the strips on the wall
[This review was collected as part of a promotion.] I will never use a hammer and nails again!!! I don’t need to thanks to Commands hanging stripes! Seriously easy to use. Place one on the back of picture, Velcro the other to it, pull off the paper, push it onto the wall where you are hanging it, and wallah- it’s hung! Oh no, a little crooked, detach the picture from the wall strip, reposition, and push it back on to the strip. I have had to do this many times before and the pictures are still hanging with no issue. Now let’s say you decide to put that picture somewhere else, no problem, no holes left, just pull the tab and it’s off the wall! Command strips have changed my decorating world!