Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,157 Reviews)
Rating breakdown 1,157 reviews
5 Stars
778
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
547 out of
789)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Horrible. Ruins your walls
on February 25, 2021
Posted by: LincPat
from NY
Gender:Female
I used this to hang two pictures and both of them, even though I followed instructions, fell and not only damaged the frame but also ripped the paint off my newly sheetrocked, freshly painted walls. I absolutely do not recommend. It does not do what it claims to AT ALL!
Response from command.comBy Command, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed
on July 19, 2016
Posted by: Klc6
from Atlanta, GA, United States
Gender:Female
2 large strips didnt hold up even 24 hours. Wood floors ruined where the shattered glass hit. Waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 22, 2016
We're very sorry to hear that as it is not something we would expect when instructions and weight limits are followed. For damages please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some information and let you know how we can assist.
Written by a customer while visiting command.com
Customer Rating
1
The Strips Failed!
on October 23, 2017
Posted by: Daniel
from Phoenix, AZ, United States
Gender:Male
I bought the Large command strips to hold a 6lb picture frame, and put 2 sets of strips on the frame after cleaning the wall and frame of dust etc. The strips held for a few months and then failed, breaking the relatively expensive frame ($80) and damaging the baseboard in my new home as it fell. I am very disappointed and this is the second time this has happened. The first picture I had fail, happened after a few weeks on the wall. I am staying well below the weight limit and securing them correctly, and feel something needs to be done. At least replace the damaged items.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 23, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Tore drywall right off.
on April 14, 2018
Posted by: JessieB
from Maryland
Gender:Female
Just bought the large Velcro hanging strips - hung my picture went to GENTLY remove it to change photos out of frame and it tore chunks of my drywall off!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 16, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Long lasting
on September 26, 2018
Posted by: Sst25
from Los Angeles, ca
Gender:Female
[This review was collected as part of a promotion.] These have been great for hanging my frames up in my Room and have lasted with no falling! Iove them
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
broke picture frame
on January 8, 2019
Posted by: barbb
Gender:Female
i bought these about 2 weeks ago and they didnt hold,infact it broke the frame when it fell, concrete the dont work on
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 10, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as advertised
on February 9, 2019
Posted by: RHB65
from Easley SC
Gender:Male
Even though we followed all the instructions the strips pulled the sheet rock off
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 11, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Do Harm
on September 4, 2019
Posted by: Donna29
from Brooklyn, NY
Gender:Female
I had new walls put up and painted
The pictures came down and the walls have missing paint where the product was
Now I have to get the contractor back to repaint two walls
The pictures came down and the walls have missing paint where the product was
Now I have to get the contractor back to repaint two walls
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 6, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear this. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com