Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Hard to use and my picture fell and broke
on December 6, 2020
Posted by: Spinokrakken
from Seattle, WA
Gender:Male
I will never use these things again. They are really hard to use and you essentially have to hang your picture twice if you follow the instructions exactly. Even though I did, my picture fell off the wall and broke, chipping one of our bathroom tiles in the process. These Command strips are an absolute disaster.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Use to love & recommend
on December 2, 2020
Posted by: Teee
from California
Gender:Female
I had used these many years ago to help during earthquakes. They worked great. Two years ago, same everything, new strips because change placement of some pictures, and added some new ones. The new product, done the exact same way, on same surfaces only held for a few months. They no longer stick to my walls, even following the directions exactly. Second time I tried, I noticed the alcohol is leaving “light patches”. Seems my husband was correct, best ways are old ways.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 4, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as strong as advertised!
on November 21, 2020
Posted by: Someguidance4u
from New York, New York
Not happy-if we had the ability to not mark any stars I would! We have been waiting to hang this wooden frame 13x16 for a very long time and we used the proper 3m size velcro command hanging strips, even added an additional two strips for extra stability and 3hrs later, we heard a crash and it was the picture frame that fell off, broke and all the glass splatter. Not reliable for the price. We've used it before and now, cheaply made!!! Do not buy it, waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 23, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Followed Instructions; Ruined Wall
on November 8, 2020
Posted by: Aralyn187
from Lakeland, Florida
Gender:Female
Just bought three packs of these to hang some picture frames we've been meaning to hang. We didn't want to damage our walls, so we thought we'd try command strips. Big mistake.
We followed all the instructions to the letter, cleaned the wall with rubbing alcohol, pressed strips the the back of the frame for 30+ seconds, position the frame and press to the wall for 30+ seconds to secure, but when we reached the step where you gently peel the frame from the Velcro to let the pieces on the wall set it didn't separate and ruined two spots on my wall.
Never again.
We followed all the instructions to the letter, cleaned the wall with rubbing alcohol, pressed strips the the back of the frame for 30+ seconds, position the frame and press to the wall for 30+ seconds to secure, but when we reached the step where you gently peel the frame from the Velcro to let the pieces on the wall set it didn't separate and ruined two spots on my wall.
Never again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Fell off the wall >:(
on November 1, 2020
Posted by: LKS56
from PALMYRA PA
Gender:Female
I weighed my display cases on a scale and then purchased the Command Picture Hanging strips that would hold an even heavier frame because I didn't want to take the chance of this falling off the wall. It contained all my handmade earrings. I followed the instructions carefully. Luckily only one pair of earrings broke, BUT the frame broke and it damaged the baseboard when it fell—not to mention the crash scaring my son, who was home alone! While the strips are a great idea to make sure pictures stay straight, I'd use a backup!! The one frame is still on the wall, while the other one fell. I hung them the same way and at the same time. ???
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 2, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Something changed
on October 26, 2020
Posted by: juden
from Midwest
Gender:Female
I have been a lover of Command products since they came onto the market years ago. Recently, I purchased new picture strips after moving into a new house. These newest strips have been nothing but a nightmare resulting in broken wall art and tears of frustration. I prepped the walls, used the strips as recommended, and within hours to a couple of days, all of the wall art I hung began to fall off the walls. The strips failed in various ways - some came entirely off the wall, others pulled apart from itself with each adhesive side of the strip firmly attached to the wall/object, while others had the adhesive pull apart from the plastic strip. I have NEVER had this problem in the past and have always advocated for the use of Command strips. Unfortunately I will have to resume using traditional wall hanging methods. Please go back to whatever 3M used to do because I would LOVE to have my favorite product back!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 26, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
2
They hold very well
on October 12, 2020
Posted by: Angela1
from East Moline Illinois
Gender:Female
I went to put a frame on my wall and wanted to place some where else and it stripped my paint off the wall. Happy it stuck but upset it took the paint off.
Response from command.comBy Command, Social Care, October 13, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Love these things!
on October 7, 2020
Posted by: Try to Organize
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] Love these things! Once you learn how to remove them correctly they are awesome for walls.
I would recommend this to a friend!
Written by a customer while visiting command.com