Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Not happy at all
on November 24, 2021
Posted by: Harpo
from Greenville Ca
Gender:Female
I bought several packages of hooks at a big hardware store. I hung small light weight pictures, less than 2 lbs, every one of the pictures have come loose and fell.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, November 29, 2021
Hello, thank you for taking the time to leave your review. Please note, that the product you are reviewing is for our Picture Hanging Strips but your comments are in reference to using hooks. These are 2 different products and do not recommend using hooks for framed items. We would love to learn more and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this # . Thanks again, and we look forward to connecting with you !
Written by a customer while visiting command.com
Customer Rating
1
The worst product to buy
on November 18, 2021
Posted by: Udora
from Salisbury MD
Gender:Female
I just bought my new home and of course dont want to put holes in the wall. So I bought a 4 boxes of command for my big pictures, which by the way the frames were more expensive than the pictures. My husband and I followed the steps like explained on the box went to the movies come back home and all of our pictures frames were broken glass all over my house from downstairs to upstairs and I am really mad and want them to reimburse me for my picture frames or have them fix if possible. Would never use again
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #28457898. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
5
simple installation
on November 7, 2021
Posted by: sick
from alabama
Gender:Male
Purchased for a simple project, found a bunch of other applications for the remaining strips around the office!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
on October 1, 2021
Posted by: Netnet1986
Gender:Female
Love command strips never had a problem until now bought them to hang a picture n it fell right off the wall luckily it didn't mess up my picture and the picture wasn't even at the weight limit...
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, October 5, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. We would love to learn more and ask that you connect with our team by chat on our website or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this # 27320421. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your money
on September 23, 2021
Posted by: Jaih
from Wisconsin
Gender:Female
I hung up 3 pictures a few nights ago using twice the recommended strips. All 3 pictures stayed on the wall for less than 12 hours. I bought more strips and attempted again this time with 3 times the recommended amount of strips. (Each picture weights less than 2lbs.) This time all 3 pictures did not last even an hour. I have used the exact same product in the past and all those items are still hanging up, most a few years later. Whatever 3M changed was not for the better. This product went from a great one to a horrible one. Done wasting my money on these!!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 27, 2021
Hello, thank you for leaving your review! We apologize that our product is not holding your frames. Our large picture hanging strips are designed to hold up to 16lbs, when using 4 pairs maximum and up to 24x36 in size frame. We would like the opportunity to gather more information and ask that you connect with our team by chat from our website or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #27123943
Written by a customer while visiting command.com
Customer Rating
5
I’m addicted!
on September 22, 2021
Posted by: Ashren
from San Angelo, Tx
Gender:Female
I find myself looking for projects so I can use these!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on September 6, 2021
Posted by: Queen Bee
from Moncton NB
Gender:Female
No matter whether it's the white ones or black ones.. none of them stick ... everything falls down and the paint comes with it
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for leaving your review! We apologize for the troubles you are having. We would not expect the product to behave this way. Please connect with our 3M Canada team, so they can gather more details. They can be reached at 800-364-3577 and reference this #26713487.
Written by a customer while visiting command.com
Customer Rating
1
Started out great
on August 30, 2021
Posted by: Maui16
from Middletown, NJ
Gender:Female
I bought this 2 months ago and i was happy I can hang my 2 mirrors without putting a hole in my freshly painted wall. I don't know if it's the temperature change or what, but both my mirrors fell off the wall and broke. The command strip did not hold. It was supposed to be able to hold up to 16lbs and the mirrors were not heavy, but it didn't do that. Now I lost both mirrors. Very angry customer.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 1, 2021
We apologize for the troubles you experienced with our Picture Hanging Strip, not what we want our customers to experience. Our Large Picture Hanging Strips are recommend for hanging framed items up to 24x36 when using 4 pairs for 16lbs. Along with the painted surface cured for at least 7 days before applying our adhesive strips. We would love to learn more by gather some more information. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26433940. Thank you for leaving your review, we look forward to connecting with you!
Written by a customer while visiting command.com