Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
worthless product
on June 7, 2023
Posted by: pode
wanted to give it zero stars but the system would not let me. I can't ever remember using a product that failed so instantly. It's shocking that you continue to sell these worthless strips. I am a skilled homeowner and follow directions. Having plaster walls in my new "old" house forced me to try these. Walls were freshly painted two months ago. Waited 24 hrs before hanging pictures. All 3 fell off the wall before we left the room.
Response from command.comBy 3M, 3M Care Team, June 7, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on May 27, 2023
Posted by: Tylert13
I’ve been purchasing command strips and hooks for a while. I use the up to 16 lbs strips for photos not even weighing 2lbs. These strips have peeled paint and the drywall paper and I rent. These are to be non-damaging and renter friendly and are nowhere near.
Response from command.comBy 3M, 3M Care Team, May 29, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible Product - 3M, you owe me a camera!
on May 4, 2023
Posted by: NOT Happy Camper
These strips broke my camera. A camera weighing less than 5 pounds, we used 2 x 16lb strips. It fell once luckily on soft mat and was okay. A week or so later, with 2 new 16lb strips, the camera fell again and is now broken.
3M where should I send the bill for the new camera?
Response from command.comBy 3M, 3M Care Team, May 5, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
3
Doesn't last forever
on April 27, 2023
Posted by: Bk623
I hung up a bunch of pictures with these. I loved it didn't leave holes in the walls but after a year my 3rd picture has fallen off the wall. One broke. So the rest I have hanging up with this product I have taken down because it's only a matter of time they fall off also. I will now be using nails. It's a shame.
Response from command.comBy 3M, 3M Care Team, April 28, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
1
on January 11, 2023
Posted by: TerryT
Gender:Male
I've had 3 frames fall and break, very disappointed and costly!!
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
2
Blah waste of money
on December 26, 2022
Posted by: Marw
from Ny
Gender:Female
Not sticking . Light frames don’t stick on wall. 3/4 pictures fell within 10 minutes
Written by a customer while visiting command.com
Customer Rating
2
DON'T WASTE YOUR MONEY
on December 26, 2022
Posted by: Trish1969
Gender:Female
I bought these to hang pictures in my new place instead of putting holes in the walls. I had a large picture that weights about 8 pounds so I used 5 of the "holds up to 16 lb" strips. The picture fell after 5 days breaking the glass and frame.
DO NOT WASTE YOUR MONEY!!! These strips do not work and will ruin your pictures/art. (didn't hold small canvases that weight less than a pound either)
DO NOT WASTE YOUR MONEY!!! These strips do not work and will ruin your pictures/art. (didn't hold small canvases that weight less than a pound either)
Written by a customer while visiting command.com
Customer Rating
1
Total Failure
on December 16, 2022
Posted by: LoriG
from New Jersey
Gender:Female
I have bought several different types of command strips and have been very disappointed. I have plaster walls, so really wanted these to work! I followed all the instructions and my items/pictures all fall — some within an hour and others after a few months. Most recently a picture fell, the glass and the frame broke.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, December 22, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT, referencing this case #37589666. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com