Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
on August 7, 2012
Posted by: katmom
Gender:Female
We purchased command brand product to hang picture a ournew home. Witin 2 hours, one of the pictures fell roke the glass in the picture. In the middle of the night, another pictre fell,so we took all of the command products we had purchased back and just put nals in the wall which was one thing we did not want to do.
Response from command.comBy Command™ Brand Team, August 10, 2012
Thank you taking the time to rate our product. We apologize that the product did not work for you. It must have been frustrating to think that you would be able to hang something up "damage free" and this happens. We do have some questions about which product you used and where it was used as we would not expect our product to fail in this way. Please look for a direct email from us with some contact information. We do want to assist you further with this issue and we look forward to hearing from you!!
Written by a customer while visiting command.com
Customer Rating
4
New to this!
on August 4, 2012
Posted by: mzladybug74
from Little Rock, AR
Gender:Female
[This review was collected as part of a promotion.] My mom suggested I used these to hang my pictures on my wall in my apartment since they tried them in her office. I love them!
Written by a customer while visiting command.com
Customer Rating
5
on August 2, 2012
Posted by: bcook
[This review was collected as part of a promotion.] Works great for hanging picture frames and decorative frames in dorm rooms
Written by a customer while visiting command.com
Customer Rating
5
Wonderful!
on August 2, 2012
Posted by: Kelseydeal14
Gender:Female
[This review was collected as part of a promotion.] These strips make hanging pictures a breeze! If you don't hang it right where you want it the first time, just simply snap the picture off & snap on again! It's as simple as that!
Written by a customer while visiting command.com
Customer Rating
5
on July 30, 2012
Posted by: lumbeelowry
[This review was collected as part of a promotion.] Love this product! Comes right off the wall without damaging the paint!
Written by a customer while visiting command.com
Customer Rating
2
Tore a chunk of plaster off the wall
on July 16, 2012
Posted by: EmmaS
Step 5 says to pull the frame off the wall (then wait 1 hour to remount). When I did so the bottom left strip pulled off the wall - taking a chunk of plaster with it. Now I am worried that the three remaining strips won't be strong enough to hold the 7 pound frame on the wall, AND I have a hole in my plaster.
The little fasteners sure are strong. Maybe too strong.
Response from command.comBy Command™ Brand Team, July 17, 2012
Thank you for taking the time to write a Rating & Review about your experience with the Command(TM) Large Picture Hanging Strips. We would not expect our product to behave in that way. As long as the beginning of the application process was followed, on Step 5:, when you pulled the bottom up, the strip should not have pulled from the wall and as hazardously as it did.. We would like the opportunity to remedy this. If our products do not perform as they should we would ask you contact us by phone at 1-800-934-7355 our agents are available from 7 AM - 6 PM CST Monday- Friday or by e-mail at www.command.com. Please look for an email from us directly as well.
Written by a customer while visiting command.com
Customer Rating
5
on July 9, 2012
Posted by: Anonymous
from Warrensburg, MO
Gender:Female
[This review was collected as part of a promotion.] The picture hanging strips were very easy to use. I have had no problems with these strips they held all my picture and my mirrors and never fell off. The removal of these strips were just as easy, just pull the strips off. And the best part of the picture hanging strips is you can keep part of the strip still attached to your frames or mirrors and then just attach new ones to the wall.
Written by a customer while visiting command.com
Customer Rating
1
Great! Until you have to take them down.
on July 8, 2012
Posted by: Mommie2
from Missouri
Gender:Female
Maybe its because they were on my wall for a year, but when I went to remove the strips from my walls, about half of them broke before I got the whole thing off the wall (tore in two). Of the 33 pictures I had in my hallway, 12 holes in the paint remain as a result of either the strip ripping in two while I was trying to remove it or because it ripped the paint off before I was done. The largest hole is about two inches across and 1 inch up and down (it just kept coming up). The smallest one is about .5 inch by .25 inch (most are close to this size). I bought oodles of these things because I didn't want to put any holes in the walls. Boy was I wrong.
Oh and at random intervals during the past year, three of my pictures just fell off the wall (the whole apparatus detached from the wall, not my picture).
Oh and at random intervals during the past year, three of my pictures just fell off the wall (the whole apparatus detached from the wall, not my picture).
Response from command.comBy Command™ Brand Team, July 10, 2012
Thank you for taking the time to write a Rating & Review. We would expect Command(TM) Brand Products to remove cleanly from the surface regardless of how long they have been on it. If the tab tears during removal we would suggest using dental floss or fishing line to sea-saw behind the hook and then rolling up any remaining adhesive strip left on the wall to prevent damage that pulling or prying may cause. We have a link on how to do this on our website www.command.com and click on the "how to use" banner. Also, keep in mind the strips must be stretched down towards the ground during removal and not out as this may increase the chances of paint pulling. Please keep an eye out for a direct e-mail so we can assist further.
Written by a customer while visiting command.com