Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Average customer rating
3.9
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
779
4 Stars
69
3 Stars
25
2 Stars
32
1 Star
253
69%of customers recommend this product.
(
548 out of
790)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 4 Pairs/Pack - White
Customer Rating
1
Doesn't work
on December 23, 2015
Posted by: Enaof6
from Waverly, TN, United States
Gender:Female
I bought these when I rearranged my living room. I purchased several packs to hang all my family pictures. I had trouble with 2 frames that fell quickly after putting them up. The frames and glass were fine so I replaced the strips on the frame since they didn't stick at all. Less than 6 hours later I had another picture fall off the wall. The frame or glass did not break but the frame did damage my brand new gas fireplace mantel (as in installed that day). I am very unhappy that I can not trust this product to hold very light frames. These frames probably weigh less than a pound. I am also very unhappy that I spend 1200 on a now damaged gas fireplace.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 31, 2015
This is very disappointing and we want the opportunity to assist. Please know we will be sending you a direct e-mail offering assistance. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. We would expect our products to stay stuck when weight limits are followed and rubbing alcohol is used to clean the surface. Thank you for leaving your review, and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
4
Commercial Use
on December 17, 2015
Posted by: BCOSEYatHome
from Los Angeles, CA, United States
Gender:Female
I'm an interior designer on staff with a commercial entity. Our end-users are somewhat transient between multiple leased office site, so the use of the hanging strips is preferred over multiple holes for various changes in décor, etc. I have learned to follow the directions "to the letter" and when applicable, because of weight, use multiple hanging strips. My best result for a damage-free wall, is to apply the strips with the pull tab at the bottom. When its time to remove, be sure you're pulling downward as close to the wall as possible, rather slowly. When following these steps, I have drastically reduced the cost to repair & repaint walls.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
on December 11, 2015
Posted by: Becky Fossen
from wisconsin
Gender:Female
I was so excited to try this product and it completely disappointed me. After 4 days my picture fell off the wall and the frame broke. I followed the directions on the package and everything.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 16, 2015
That is disappointing and unexpected. Anytime there are damages we would ask customers call our customer service team for assistance at 1.800.934.7355 M-F 8am-5pm CT. They can gather some information and assist. Please know we will be sending you a direct e-mail with our contact information hoping to hear from you soon. Thank you for leaving your review.
Written by a customer while visiting command.com
Customer Rating
2
Not my favorite
on December 8, 2015
Posted by: MLT82
from Colorado Springs, CO, United States
Gender:Female
I chose this product because where I'm living at does not allow nails in the walls. We are only allowed thumb tacs. After seeing a commercial and reading a few reviews I decided to use this product to hang two different pictures. After reading AND following the instructions, I felt that I would've been better off hammering nails into the wall. Not only was it more of a pain to align the pictures to the adhesive on the wall but my pictures would only stay up for short periods of time. I came home a couple different times to my pictures not all my walls. Luckily, I hung the pictures in locations where they would only have a short drop such as above a desk or bed. It seemed that this would happen about every three weeks or so. Now that I am moving, I had to remove the frames and the adhesive attached to the walls. Most of the strips came off clean, without damaging the paint. One strip took a small piece of paint with it. But then the last strip, no matter how slow and how carefully I tried, the paint was still lifting with the adhesive strip. I am very disappointed in the overall product.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 11, 2015
We are very sorry to see this as we would not expect paint removal. Understanding that this is a rental and you do not know the history of the walls our guess is this was paint over paint with no primer to anchor the coating correctly which is why the damage was caused. Either way for any damages we would advise customers to call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be sending you a direct e-mail offering further assistance. Thanks for your review, and we'll be in touch to assist.
Written by a customer while visiting command.com
Customer Rating
1
Horrible took the paint right off my wall.
on December 6, 2015
Posted by: abby
from Warwick, RI, United States
Gender:Female
Once again so disappointed in a 3m product and once again it has done damage to my house. my first problem was with the scotch blue painters tape taking the paint off my wall.. and now your command strips did the same thing. And before you go and try to blame me, I read the instructions and did step by step what they said to do and the product I hung was well within the weight limit. Do not buy these "no damage" strips, I would rather have a small hole in the wall from a nail then any of these 3 marks...
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 10, 2015
Thank you for taking the time to leave your review and to call our customer service team for additional assistance. As you did, we would recommend customers please call our team directly if damage does occur at 1.800.934.7355 M-F 8am-5pm CT. Thanks again for leaving your review and we look forward to working with you.
Written by a customer while visiting command.com
Customer Rating
5
Impressed!
on December 1, 2015
Posted by: Hjs72
from Arkansas, United States
Gender:Female
When I moved in a new place that the landlord wouldn't allow nails to hang pictures etc I had to try something new even with my very large home interior pictures. I used 4-6 strips on each picture (depending on the size of the pictures) and was very pleased with how well they held up! I wasn't sure at first but I've been using command products ever since!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Disappointing!
on November 23, 2015
Posted by: Jenniferf
from Massachusetts, United States
Gender:Female
I bought these to hang picture frames in a collage.. I was weary of using this product, concerned that it wouldn't hold.. I went ahead and tried them out because I wanted the frames to stay straight, hate when pictures end up crooked over time. I made sure I bought the strips for the frame sizes and off I went. Well to my disappointment what I was afraid would happen, did! The frames started falling of the wall, shattering on the ground.. I quickly started removing frames that were still attached, these too were about ready to fall! I lost a total of 5 frames, I was very disappointed! Luckily no one was in the room while this happened. I will never use these again, sticking with the old fashion ways and using nails/screws to hang anything in the future.. To top it off these strips are pretty expensive!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 2, 2015
For any customer having trouble with our products we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT so our team can ask some questions and assist. Please know we will be sending you a direct e-mail offering assistance. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
works -- sort of
on November 19, 2015
Posted by: Desert Dave
from Arizona
Gender:Male
I used them to hold up a bulletin board and they worked great and held the weight as promised. However when I went to remove the bulletin board the velcro didn't release and it tore the paint and texture off the wall making repair and repaint necessary.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 24, 2015
We are so sorry to hear of the damage you experienced when removing our product. We would ask any customer having trouble to call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will reach out to you directly offering further assistance. Thank you for leaving your review.
Written by a customer while visiting command.com