I went to my local Staples to purchase an Item I needed and found what I was looking for then went to pay for the item. The customer service lady was very courteous and helpful and the transaction was completed. I have been going to this particular store since it was built and have never had an issue.
Was told these were the right staples I needed. They weren’t. I returned them. The problem was corrected. The ones I needed were not in stock so they were ordered. And I received them yesterday. Problem solved.