Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Will never go back to a regular phone againn
on August 26, 2024
Posted by: Derson
[This review was collected as part of a promotion.] Samsung Fold 5 As someone who works in concrete construction, finding a phone that can keep up with the demands of the job is crucial. The Samsung Fold 5 has been an absolute game-changer in my line of work. The large, foldable screen allows me to view blueprints and detailed project plans with ease, something that's nearly impossible on a standard smartphone.
What really sets the Fold 5 apart is its multitasking capabilities. I can have multiple apps open at once—checking emails, reviewing schedules, and even taking notes—without constantly switching between screens. The durability is also impressive; it’s built to withstand the tough environment of a construction site. Despite its advanced technology, the Fold 5 handles dust and minor impacts like a champ.
Another huge plus is the battery life. Even with heavy usage throughout the day, it lasts long enough to keep me connected and productive from morning to evening. The Samsung Fold 5 isn’t just a phone; it's a powerful tool that has made my workday more efficient and streamlined. If you're in the construction industry and need a reliable, versatile device, I highly recommend giving the Samsung Fold 5 a try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy any of the folds there trash
on August 26, 2024
Posted by: BigMo32986
[This review was collected as part of a promotion.] I had this phone for 4 months and the inner screen cover came off and without it it dosnt work so now I have inner screen what a waste of money. It's trash
Value
1
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there BigMo32986,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, feel free to reach out to Samsung Support.
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Check out, "Care for your Samsung foldable phone" for some awesome tips on keeping your device in pristine condition. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, feel free to reach out to Samsung Support.
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
All around incredible phone no complaints .
on August 26, 2024
Posted by: TopUndisputed
[This review was collected as part of a promotion.] Only complaint is need better and good phone case and mount options I ride a motorcycle and there are no mounts on the market that work for it not even quadlock
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Fold 5
on August 25, 2024
Posted by: STIMAGES
[This review was collected as part of a promotion.] My Fold 5 is the 3rd version of the Z Fold series and I wouldn't know what to do without having this with me. As a freelance photographer, it is like carrying around a portfolio with me 24/7. Whether it is customers, family or friends it's great to just open up my Fold and show them the content we are discussing. When I have some down time and want to relax and play a game, again the open screen is perfect! To cover all the bases, now that I'm in my mid-50s the bigger screen makes it easier for my eyes.
I look forward to using the new built in AI in the future when I upgrade to the Fold 6.
I look forward to using the new built in AI in the future when I upgrade to the Fold 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold One Year Later
on August 25, 2024
Posted by: AdamSC
[This review was collected as part of a promotion.] I love my galaxy fold. I got rid of my old tablet when I first got a fold after being a note loyalist for years and never looked back. It's a little thicker than ideal and the fold out screen could be slightly bigger but otherwise it's everything you dream it could be. Best yet, samsung is good about updates for newer phones so I've been enjoying the galaxy Ai features that have been added for free since my phone first came out. I like my fold five plenty to skip the first fold six but I can't wait to see future versions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No returning to single sided screen
on August 25, 2024
Posted by: msitBob
[This review was collected as part of a promotion.] I love the zfold5. I bought it to avoid having a cell phone and a tablet for reading and other big screen stuff like working on documents or perusing the news.
I anticipate that the Galaxy AI will provide shortcuts to information I am seeking. Often, I'll look for something that I'm interested in and I'll receive various results. Some results are pertinent others not even close. Galaxy AI summarizes what it believes is the most likely answer while presenting other possibilities.
I have not begun to explore the possibilities that Galaxy AI offers. I love the big screen. I don't think that I will ever return to a single sided screen.
I anticipate that the Galaxy AI will provide shortcuts to information I am seeking. Often, I'll look for something that I'm interested in and I'll receive various results. Some results are pertinent others not even close. Galaxy AI summarizes what it believes is the most likely answer while presenting other possibilities.
I have not begun to explore the possibilities that Galaxy AI offers. I love the big screen. I don't think that I will ever return to a single sided screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Folding issue
on August 25, 2024
Posted by: Amyarc
[This review was collected as part of a promotion.] I've had issues woth the folding aspect of the device. The screen that fold tends to have issues with working.
Value
3
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Amyarc,
Thanks for taking the time to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality in all areas and very compact
on August 23, 2024
Posted by: 1QueenB
[This review was collected as part of a promotion.] I recently purchased the Samsung fold 5z AI. When I am working and sending professional correspondence I have all the assistance I need to make sure everything is grammatically correct. On a lighter note, when I am creating flyers for events, I event flyers to be made, I have all of the assistance I need for making them fun and fabulous. I love technology. Streaming is seamless. My photography is stellar with these cameras. I also love how compact it is. Perfect for me and my busy lifestyle.
Value
5
Written by a customer while visiting Samsung US