Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Every generation it just gets better
on February 11, 2025
Posted by: AjtheAVguy
[This review was collected as part of a promotion.] This phone is amazing I'll probably be the best Samsung phone I've had now don't get me wrong it is a heavy phone compared to others but that also means it has more including what I call the old man feature will you have a screen it's big enough for an old man like me I love technology regardless of all the years have passed look forward to maybe upgrading to the full seven but need to get more data on that might even consider trifold in the future you really can't get a more attention grabbing phones than this just be sure to bring an extra battery because you'll be using so much you will drain it and half a day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My excellent experience with my fold z5
on February 11, 2025
Posted by: Teco0784
[This review was collected as part of a promotion.] I like it in general because I love the foldable screen and having multi-windows, the experience is good in general and the battery lasts reasonably well, what I didn't like very much is the material that borders the foldable screen since it is plastic and is very fragile and gets damaged quickly, in general I give it a 9 out of 10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice concept
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I had the Fold 4 and it began to bubble up from the constant folding and unfolding. The Fold five was my replacement and so far so good. I like the option to view content on a loarger screen, I just wish the pen could be used on the front screen and was included with the phone as this phone is expensive. Overall the phone is great!
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for sharing your feedback on the Z Fold5, Tiffi! We're thrilled to see that you're enjoying the larger screen when viewing content. We noted your frustration about the S Pen not being usable on the front screen and not being included with the phone, and we appreciate the suggestion. We also see that you may notice some bubbles on your screen when unfolding. The Flex hinge of your Z Fold is designed to handle over 200,000 folding and unfolding cycles on average.is designed to handle over 200,000 folding and unfolding cycles on average. Therefore, the device should last more than 5 years if opened and closed 100 times a day. We recommend checking out our Z Assurance program offers a one-time discounted repair for the interior folding screen of devices purchased in the U.S. from authorized distributors before July 31, 2024. To benefit from this, ensure your device is registered with a Samsung account. This repair promotion is designed for original purchasers, as we want to support our valued customers like you. To access this service, please visit the Samsung support page, select ‘Start a Repair,’ and follow the instructions for either walk-in or mail-in service. While this offer focuses on the interior folding screen, any additional concerns will be assessed separately, and we will ensure you receive the best support possible. If you would like us to provide further assistance with this, please do not hestiate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever!
on February 11, 2025
Posted by: Glqwealth
[This review was collected as part of a promotion.] I've been in love from day one. Every feature helps me with my personal and business .
Thank you Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for on the go streaming
on February 11, 2025
Posted by: Dee7705321
[This review was collected as part of a promotion.] Love love love the option between regular size and tablet size also the seamless action across apps!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Total game changer with performance.
on February 11, 2025
Posted by: Jbethune
[This review was collected as part of a promotion.] I use my fold on a daily basis to stream youtube videos. Play games. But it's honestly easy to use especially with the multi app settings with the side bar. As well as the muti screen use. I'll never go back to another phone without a big screen. Easier to proof read and keep track due to being able to see everything with a bigger screen.
The phone is lightning fast no lag when going from app to app and never no slow text lag. When I say this was the best 2000 I've ever spent and I'll do it again.
The phone is lightning fast no lag when going from app to app and never no slow text lag. When I say this was the best 2000 I've ever spent and I'll do it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on February 11, 2025
Posted by: MrWhit
[This review was collected as part of a promotion.] The fold 5 is by the best phone I have ever owned. You are able the check your social media and play a game or watch a movie all at the same time with the split screen settings. You can drag and drop from one side to the other. Samsung really out did there self on this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty reliable!
on February 11, 2025
Posted by: 10likeit
[This review was collected as part of a promotion.] This phone is very reliable! I'm a student and would use my phone for school throughout the day. The battery lasts me from 6 in the morning all the way till the time I sleep. I rarely have to charge it unless I use excessively. The big screen is also a great benefit! I can do all my school work on a nice screen that is bright and smooth, very reliable for entertainment as well. The phone runs games smoothly and the quality is great! While using the phone, the seamless actions across the apps it's amazing. 120hz screen is literally the best thing ever. I'm also a tik tok addict so this phone makes the experience 100 times better and more enjoyable.
Value
5
Written by a customer while visiting Samsung US