Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
I get so many compliments
on February 11, 2025
Posted by: Crtnyluvsstangs
[This review was collected as part of a promotion.] Beautiful screen, runs smooth, great battery life, seemless action across all apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for old eyes.
on February 11, 2025
Posted by: HbgBob
[This review was collected as part of a promotion.] Great phone and better phablet! Love the large screen when needed. Most apps run seamless between screen modes. Camera is Great! I can't wait for the Fold 7! I will continue to upgrade this phone every 2 years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Inner screen ick
on February 11, 2025
Posted by: FoldyMcFoldFace
[This review was collected as part of a promotion.] Seamless action across apps is pretty cool and intuitive, and having multiple apps open on the same screen is super helpful. The inner screen is a good size, but the scratch protective film will start to pull away and bubble along the center fold, creating airbubbles. There is a 1 time warranty replacement, but utilizing it voids the warranty on the screen afterwards.
Battery life is pretty good, image quality is great, cameras are pretty good.
Battery life is pretty good, image quality is great, cameras are pretty good.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for your review of the Galaxy Z Fold5! We’re pleased to see that you’re enjoying the seamless app experience and the ability to multitask with multiple apps on the screen. We designed the Z Fold5 to enhance productivity and simplify daily tasks. We noted your concern about the protective film. This is something we take seriously, and we appreciate your feedback as it helps us improve future iterations. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Regarding the one-time warranty replacement policy, we want to ensure you have the best possible experience with your device. It’s designed to provide peace of mind, even though we hope users enjoy their Z Fold5 without needing to utilize it. We’re pleased that you're satisfied with the battery life, image quality, and camera performance! Our team works hard to make sure these features exceed expectations. Thank you for your insights, and we’re committed to continuously improving our devices to enhance your experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 11, 2025
Posted by: BearcatF8F
[This review was collected as part of a promotion.] Love the larger screen for videos.
I also enjoy all the features this phone has to offer.
I also enjoy all the features this phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute best phone produced by Samsung yet!!!
on February 11, 2025
Posted by: ATXfiremedic25
[This review was collected as part of a promotion.] I’ve been using my Samsung Z Fold 5 daily, and it’s completely transformed the way I multitask. The ‘seamless actions across apps’ feature allows me to transition effortlessly between work, entertainment, and social apps without any lag or disruption. Whether I’m responding to emails, editing documents, or switching to video calls, everything feels fluid and intuitive, which keeps me productive throughout the day.
One of my favorite features is ‘Brief,’ which minimizes distractions by keeping notifications subtle and unobtrusive. Instead of constant interruptions breaking my focus, I get the information I need at a glance, allowing me to stay in the moment without missing anything important.
The ‘Audio Eraser’ is another standout tool, especially when I’m recording or streaming. Background noise can be a huge issue, but this feature ensures that my audio is crisp and clear, whether I’m capturing a voice memo, recording a meeting, or streaming content. It’s a game-changer for ensuring professional-quality sound without extra effort.
Overall, this device integrates seamlessly into my daily routine, making multitasking, communication, and content creation easier than ever. Whether for work or play, it enhances my experience in ways I didn’t even realize I needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, great cameras.
on February 11, 2025
Posted by: Omaxxx
[This review was collected as part of a promotion.] I loved this phone the only problem that doesn't make it perfect is the inside screen is way too sensible. But overall I love my samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome isn’t enough!!
on February 11, 2025
Posted by: Bweeze
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5 Review: The King of Foldables Gets Even Better
Samsung continues to dominate the foldable phone market with the Galaxy Z Fold 5, refining its winning formula with improved durability, better software integration, and a more polished hinge mechanism. While it doesn’t reinvent the wheel, it perfects what was already a cutting-edge device, making it the best foldable on the market right now.
Design & Build: Slimmer, Lighter, and More Durable
One of the biggest improvements with the Fold 5 is its new Flex Hinge, which eliminates the gap when folded shut. This not only looks sleeker but also makes the phone thinner and more compact in your pocket. Despite being lighter than its predecessor, it retains Samsung’s IPX8 water resistance and improved drop protection, keeping it rugged yet elegant.
Display: Stunning as Ever
The Fold 5 features a 7.6-inch Dynamic AMOLED 2X main display with a 120Hz refresh rate, offering buttery-smooth scrolling and a vibrant viewing experience. The 6.2-inch cover screen remains practical for one-handed use, and Samsung has optimized the UI to make multitasking seamless. Whether you’re gaming, watching movies, or working, the display delivers sharp visuals with deep blacks and rich colors.
Performance: Blazing Fast with Snapdragon 8 Gen 2
Powering the Fold 5 is Qualcomm’s Snapdragon 8 Gen 2 for Galaxy, a chipset that ensures top-tier performance, whether you're gaming, multitasking, or running demanding apps. Paired with 12
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 11, 2025
Posted by: Shopper
[This review was collected as part of a promotion.] This is my third Samsung Fold. I couldn't go back to a regular phone. It is built well, reliable and I love all features.
Value
5
Written by a customer while visiting Samsung US