Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Great features as always
on February 11, 2025
Posted by: Alfmetal
[This review was collected as part of a promotion.] The seamless actions across apps and devices is the best feature. Working back and forth with them is very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has Amazing multi-tasking features
on February 11, 2025
Posted by: Daniel23zfold5
[This review was collected as part of a promotion.] The Samsung galaxy z fold 5 has the most AMAZING multi-tasking abilities that I have EVER come across. The speed and awesome screen resolution is also the most amazing that I have ever came across. The whole concept and physical characteristics about the phone is just immaculate. I give Samsung 5 out of 5 starts for this phone all the way around. I am excited to see how far they will go with this line of phone's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 11, 2025
Posted by: Mommyof3
[This review was collected as part of a promotion.] It's an amazing phone great for doing work when need to on the big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Real Estate (almost)
on February 11, 2025
Posted by: QBert2009
[This review was collected as part of a promotion.] The phone provides a great experience except the front screen is a little too narrow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best product i have had so far!
on February 11, 2025
Posted by: YeanlingEar215
[This review was collected as part of a promotion.] I upgraded from the s22 to the z fold 5. I adore the fold feature that can turn into a tablet like based so I can do more stuff on the go that fit in my pocket. I'm always on the go; traveling. The photos and videos are amazing. I love the feature where I can maximize quality of the photos when I'm editing it. Object eraser comes in handy. I love the customization the z fold offers. I love how I'm able to do things I didn't knew was possible on the phone. I'm glad that I got this phone. I'm love to watch movies/shows on the go on the phone. Some friends/family/Co-workers love the color, the design, etc. No doubt this phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 Review
on February 11, 2025
Posted by: KitsyMom
[This review was collected as part of a promotion.] Has great features, I show them off to everyone who asks. I use my phone for everything, including work. I only wish I had saved the battery better in the beginning when charging. It goes down fast now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Folding is cumbersome.
on February 11, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] I use it for streaming and zoom meetings.
I also take notes and upload videos.
I am reviewer for journal in my field and this device is very helpful.
I also take notes and upload videos.
I am reviewer for journal in my field and this device is very helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible model
on February 11, 2025
Posted by: Jacola
[This review was collected as part of a promotion.] The screen it didn't last it's broke in less than 1 year
Value
2
Response from Samsung USBy R&R Team, February 13, 2025
It's great to hear from you, Jacola. We appreciate you taking the time to share your experience with the Galaxy Z Fold5. Your satisfaction with our devices is our top priority. The screens of the Galaxy Z Fold5 are made from Corning Gorilla Glass Victus® 2, which is Corning's latest tough glass technology. It can withstand drops from heights of up to 1 meter on hard surfaces like concrete, offering twice the durability of the original Victus glass. Additionally, it provides enhanced scratch resistance. For added peace of mind, Samsung includes a pre-installed screen protector. Furthermore, Galaxy Z Assurance offers a one-time discounted screen replacement if needed. We'd like to gather some additional information so that we can further assist you with this. Please be sure to reach out to us at Samsung Support so that we can get started! We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US