Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
3
That pen does not work on the front side of phone
on August 28, 2023
Posted by: Toni65
[This review was collected as part of a promotion.] Its battery get discharge very fast, the spen it does not work on the front side of the plus you have to buy the spen.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Howdy Toni65,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With a long-lasting battery, you can give your Galaxy Z Fold5 all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. The Galaxy Z Fold5 has a 4,400 mAh battery that allows you to listen up to 73 hours and/or watch up to 21 hours. The S Pen Fold Edition and/or S Pen Pro, which is compatible with your device, is indeed sold separately and is compatible only with main display. Although your device is equipped with an adaptive battery that will get better as it learns your usage patterns, I have included a few links to articles that will help you maximize your battery life. Be sure to check those out when you have the available time. Feel free to reach out to Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With a long-lasting battery, you can give your Galaxy Z Fold5 all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. The Galaxy Z Fold5 has a 4,400 mAh battery that allows you to listen up to 73 hours and/or watch up to 21 hours. The S Pen Fold Edition and/or S Pen Pro, which is compatible with your device, is indeed sold separately and is compatible only with main display. Although your device is equipped with an adaptive battery that will get better as it learns your usage patterns, I have included a few links to articles that will help you maximize your battery life. Be sure to check those out when you have the available time. Feel free to reach out to Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device will keep upgrading every year
on August 28, 2023
Posted by: Rqs1981
[This review was collected as part of a promotion.] Love my fold and I want to start with battery life. It last almost 48 with modrate use and a full day with heavy use. Most of the things I do for work require multitasking having my browser and specific apps I use to scan products and see insights on sales. With my fold there is no need to have my computer around. I can have my email, product app and browser working at the same time. In addition, on my downtime I can use is as an exteded screen for my gaming console playng remote. I also love that I can write emails using my pen 🖊 with no problem.
From reaserch to gaming this is the way to go. Also the screen is fantastic it can be sunny or dark and you won't have any trouble seeing what's on the screen. For last love selfies with the rear camera. Overall I am really happy with my fold 5 and I am looking forward to ui6 and android 14.
From reaserch to gaming this is the way to go. Also the screen is fantastic it can be sunny or dark and you won't have any trouble seeing what's on the screen. For last love selfies with the rear camera. Overall I am really happy with my fold 5 and I am looking forward to ui6 and android 14.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Professional Presentation & Personal Pleasure
on August 28, 2023
Posted by: Stuuubydoo
[This review was collected as part of a promotion.] Having a phone screen large enough for ANYONE to compliment the image for folks to appreciate is TREMENDOUS!
Honestly the Z Fold should be named "Ooh Aahh" because every time I unfold it folks either say "ooh" or "aahh" with amusement. I look like the expert in homes with future clients and enjoy great pleasure in the tablet size screen in my tiny little pockets 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing first foldable!!!
on August 28, 2023
Posted by: HappyDev
[This review was collected as part of a promotion.] So this is my first foldable and I am in LOVE!!! As a software engineer that works on apps that target GIS applications with tablets, it's been a great way to test new formats like this foldable for our users and verify it all works and looks great. As a personal phone as well, I absolutely love unfolding the screen and seeing my content with more screen. Battery life has been excellent, and the new s-pen case is awesome as well!!!! Highly recommend this device to anyone looking for a foldable, and while it may be an iterative design over the last generation, it packs enough changes to warrant it in my opinion. Keep up the great work Samsung, I'm definitely hooked on foldables now!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 28, 2023
Posted by: Nene20
[This review was collected as part of a promotion.] It has an amazing screen, excellent battery life, awesome performance and some of the best cameras you can get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products is amazing
on August 28, 2023
Posted by: Lovefold5
[This review was collected as part of a promotion.] I use this phone for everything. Always using it for work and when I'm done I switch over to gaming. The colors look amazing and the respons time is accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z Fold5
on August 28, 2023
Posted by: Salovashyshy
[This review was collected as part of a promotion.] I use my phone for my work and school work. I also use to do research and do presentation.
I also use to watch YouTube
I also use to check my heart rate.
I use the time and the alarm clock on it for my flight and important meeting and to wake me up in the morning.
And to watch news and read news from the world to know what's going on in this world.
I use to write notes and take notes.
And I used also the recorder to record things are important for my report and presentation. I also used to take pictures of materials from my courses and taking pictures of important things and events, and of things I love to keep as a memory.
I also use to watch YouTube
I also use to check my heart rate.
I use the time and the alarm clock on it for my flight and important meeting and to wake me up in the morning.
And to watch news and read news from the world to know what's going on in this world.
I use to write notes and take notes.
And I used also the recorder to record things are important for my report and presentation. I also used to take pictures of materials from my courses and taking pictures of important things and events, and of things I love to keep as a memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. The versatility is amazing on this phone.
on August 28, 2023
Posted by: Oman0918
[This review was collected as part of a promotion.] Love this phone, the versatility of it is amazing being able to multitask on the phone is by far the best of its samsung device line up for work and fun.
Value
5
Written by a customer while visiting Samsung US