Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Eye catching design with amazing features.
on August 31, 2023
Posted by: MAnthony10707
[This review was collected as part of a promotion.] This phone leaves nothing to the imagination. The packaging is very basic. The phone is definitely not. The weight is not overwhelming. The phone fits comfortably in hand. The dual screen is beautiful. The dual speakers add proof that this is an amazing phone. The simplicity of switching between screens makes every day use simple. From Gaming , To videos, ebooks, video calls, this phone is definitely the best Samsung phone yet..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this updated device!
on August 31, 2023
Posted by: Ansa82
[This review was collected as part of a promotion.] Opening it is so much smoother and no clicking noise. It sits flat, no more gap, the processor is definitely snappier and I'm getting better battery life! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I anything I expected
on August 31, 2023
Posted by: Lancelot
[This review was collected as part of a promotion.] The OS has a smooth transition from opened to closed and vice versa. Most apps switch from opened to closed and viceversa options. Phone feels tough and the big screen is a game changer. Wish outer screen was regular format
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast! Not a single complaint!
on August 31, 2023
Posted by: Samsunggal89
[This review was collected as part of a promotion.] I watch mivies and stream on my device constantly. I do my job on my phone at home as well. Operating system is quick on point no hesitation. There's no lag. It hasn't slowed down a single bit. Battery life is amazing. Without a doubt one of the best phones I've ever owned. It's been dropped a few times pretty hard and not single bit of where and tear on it. Must say am very surprised about that. Overall 10 out of 10. I will 100% recommend this phone exactly as it's supposed to anymore. We're super sees my expectations bye Leaps and Bounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Front camera is unsatisfactory
on August 30, 2023
Posted by: MrGid1
[This review was collected as part of a promotion.] I utilize the phone for business, personal etc.
Streaming, social media, marketing tool, editing etc.
However the front camera on such an advanced phone is horrible and honestly a setback. Very disappointing and dissatisfied.
Also does not come with fast charging cube/block.
Might return it.
Streaming, social media, marketing tool, editing etc.
However the front camera on such an advanced phone is horrible and honestly a setback. Very disappointing and dissatisfied.
Also does not come with fast charging cube/block.
Might return it.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there MrGid1, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear that for your business, streaming, and social media you have enjoyed this powerhouse of a device. We have included a great link to an article that addresses the cameras on the fold line of devices specifically. We have also included a link to the Samsung Support Team if you feel as though you are still not getting the quality you would like from the front camera. You can also use flex mode to make use the camera on the inside display of the device. We appreciate you being a Samsung customer. -Elizabeth
Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
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Samsung Community
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Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 30, 2023
Posted by: ddurghhnn
[This review was collected as part of a promotion.] Really liked the experience I'm having with fold 5. Great display. Enjoy watching sports, reels on it daily. Great camera quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 5 is incredibly cool!
on August 30, 2023
Posted by: ThePippy
[This review was collected as part of a promotion.] The phone works great with the 5G internet, so browsing and streaming works great. With the new chip I can run games really well, and since the phone can fold open to a larger screen, gaming, and watching videos are fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking Master
on August 30, 2023
Posted by: Wheresdurnwaldo
[This review was collected as part of a promotion.] This phone is absolutely amazing. As far as standard phone things go the performance is top notch with a great battery life and very solid build quality. The cameras are great, especially for selfies with the ability to control the entire camera system from the front screen.
But what really sets this phone apart is the inner screen. Being able to simply open the screen and view a larger version of whatever app I'm using is such a game changer, I still crack a smile at times when I open the phone. When open, I can easily run and manage multiple apps thanks to the taskbar and Samsung's window management tools. The possibilities for what you can do with this phone are endless, and if you get one you won't regret it.
Value
5
Written by a customer while visiting Samsung US