Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Almost perfect
on September 9, 2023
Posted by: Gadgetman
[This review was collected as part of a promotion.] After holding off buying a fold for 5 generations I jumped into the waters. And after owning a flip 4 and surface duo, this is the best folding experience I've had. I didnt like the narrow screen which is why I never bought it. But after using it, it's not nearly as bad as I thought it was going to be. One handed use is great. I have big hands so the tallness of the screen is not and issue. It get great battery life for my usage. Power users might struggle. It would have great to see a 5000mah battery alongside the snapdragon 8 gen2 like the the S23Ultra. A couple things that are negative but not directly the phones fault: cases and app optimization.
Finding cases for this phone that are samsung brand are a hassle and way too expensive. Apps are always optimized for this form factor. They can be forced to fit and are functional but some you can tell they are being forces. I wish speaker placement was different, front facing and louder. The speakers fire from top and bottom on left half of screen when holding in portrait and left and right on top half when holding in landscape. Being able to set two different home screens (closed and open) each with their own look and access to goodlock takes customization to a level no other foldable can touch. All in all given the good and bad the fold 5 is, in my opinion, the best foldable yet.
Finding cases for this phone that are samsung brand are a hassle and way too expensive. Apps are always optimized for this form factor. They can be forced to fit and are functional but some you can tell they are being forces. I wish speaker placement was different, front facing and louder. The speakers fire from top and bottom on left half of screen when holding in portrait and left and right on top half when holding in landscape. Being able to set two different home screens (closed and open) each with their own look and access to goodlock takes customization to a level no other foldable can touch. All in all given the good and bad the fold 5 is, in my opinion, the best foldable yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z fold 5 review
on September 9, 2023
Posted by: redG77
[This review was collected as part of a promotion.] I love samwung device and appliance, everything is connected from my phone upt my samsung appliance. It makes my life easy. With my samsung zfold.5 i can do everything i dont need to bring another tablet or laptop. I love the features of i go small screen upto widescreen. And with split screen i can multitask. I onlt need one device to travel. Its so fast i can play my favorite games and watch movie streaming. The camera is superb nothing. Two tumbs up and recommend even you are not tech savy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A highly polished product
on September 9, 2023
Posted by: Tusker
[This review was collected as part of a promotion.] Samsung has been making incremental upgrades to the Flip series for years. After 5 iterations, the Flip 5 is a super polished phone that just works. Really high performance and great battery life. Even after several weeks, the "ridge" in the middle of the screen is significantly less noticeable than the Flip 3 I came from. The new front screen is super useful now and should get even better as they add more compatible apps. I really like the practicality of flip phones in general. Takes up so little space in your pocket but you still get the full screen when you unfold it. An under rated feature is the hardware fingerprint sensor. I wish more phones had this. Unlocking the phone is instantaneous. So much better and faster than under-display fingerprint sensors. I joined the flip side two years ago and I don't see myself going to another type of device anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on September 9, 2023
Posted by: Scarfce
[This review was collected as part of a promotion.] Good product.
I wished I knew that this device doesn't come with the stylus
I wished I knew that this device doesn't come with the stylus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new model
on September 9, 2023
Posted by: Kayseethree
[This review was collected as part of a promotion.] This phone closes flat and has a viewable screen in daylight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Foldable Marvel of Innovation
on September 9, 2023
Posted by: Micheal
[This review was collected as part of a promotion.] The Galaxy Z Fold 5 is a true masterpiece of technological advancement. Samsung has once again pushed the boundaries of what's possible in the world of smartphones. The device retains the elegant and durable build quality we've come to expect from the Galaxy Fold series. The refined design is both striking and functional, with a larger cover display that makes one-handed use more convenient than ever. When unfolded, the tablet-like experience is immersive, making it perfect for productivity and media consumption. The inner foldable display is a true standout feature. The Dynamic AMOLED panel is brighter and more vibrant than ever, with support that ensures breathtaking visuals. The improved crease management and reduced bezels contribute to a more seamless viewing experience. The camera setup is versatile, with a triple-lens system that captures sharp and vibrant photos in various lighting conditions. Selfie enthusiasts will appreciate the cover display's selfie capabilities, eliminating the need to unfold the phone for quick snapshots. Despite its compact form factor, the battery life is impressive. The dual-cell battery ensures all-day usage, even with heavy multitasking and media consumption. Fast charging and wireless charging options are available to keep you connected without interruptions. Samsung's One UI, optimized for the foldable form factor, enhances the user experience. The Galaxy Z Fold 5 is a testament to Samsung's commitment to innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features.
on September 9, 2023
Posted by: Bigscoot338
[This review was collected as part of a promotion.] So far so good had a great experience with the flip. Just wished that I can take a selfie on the outside screen. When it is open other than that, it's a great phone. Have no problems with it and also wishing they. Maybe you can come up with some way. That I can protect the Inner screen when it's open just as suggested.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The front screen way too small
on September 9, 2023
Posted by: jorge1
[This review was collected as part of a promotion.] The concept is great, having a phone in a tablet is great, but on the z fold the screen is way too small, Personally I think is useless, and that's the reason way I decided to returned the phone, I would say that the front screen is more for like a kid with small hands
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hey there Jorge1, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is crucial to us as we work towards innovation and the ability to provide the best possible experience to all of our customers with their chosen device. We hope you will reach out to us in the future if you have any questions or further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US