Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5 out of 5
5
Beautiful!
on September 11, 2023
Posted by: Mrphan28
[This review was collected as part of a promotion.] I love it. Look very beautiful. I need it for watching a movie and sport. Look so cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As my first foldable experience.
on September 11, 2023
Posted by: Wmayfield
[This review was collected as part of a promotion.] This is my first foldable. I was a an avid note user. The fold 5 was everything I was missing in the note series. The ability to easily use multiple apps is hands down my favorite feature. I am constantly using as a research and and time sensitive use cases. Like stock research and live market prices at the same time. Or even with cryptocurrency wallets and exchange interactions. This is hands down the best for finance planning.
The unfolded screen size is great for watching video on . Gaming again amazing. The screen size to portability is unmatched. I can find my self in hour long benge play, Or watching videos for hours.
The hinge was the real reason I have held out as long a I have. And the wait was a hard one for me. But it was well worth it. The hinge is stronge. It closes completely. No noise. Its perfect.
I was afraid of battery life. I definitely shouldn't have been. The battery last all day. Most days I still have 30 to 50 present remaining.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is definitely way better than my other phone
on September 11, 2023
Posted by: Bowler13
[This review was collected as part of a promotion.] I'm very new to it, but so far I'm really liking it. Trying to learn all the features so I get the most out of it. I'll try to update my review later when I know more, if I remember that is :)
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Phone
on September 11, 2023
Posted by: Kuroha3q3
[This review was collected as part of a promotion.] The main reason that I like this phone is the big screen super useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very solid phone
on September 11, 2023
Posted by: Nels143
[This review was collected as part of a promotion.] Mainly for work but has been very solid for all daily activities like tap to pay, gps, quick searches, etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product but can be improved on some things
on September 11, 2023
Posted by: SAM123
[This review was collected as part of a promotion.] I use my phone for my personal and sometimes work purposes. I use it to do daily tasks like viewing calendars, emails, calls, text, social media, work calls, taking notes using s pen etc. I use it for streaming and playing games sometimes as well. I also use my phone for my art work and the S pen is a great addition to make the experience a lot better.
Some features that I love is the ability to see things bigger by unfolding. Playing games on a bigger screen elevates the experience. Sound/speakers are also very good.
Front facing (selfie) Camera can be improved when you unfold the phone.
The length is good enough but a bit wider would make typing easier and comfortable if used folded.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My First Foldable
on September 11, 2023
Posted by: Supre39man
[This review was collected as part of a promotion.] The Z Fold 5 is my first foldable, and I have always used a Samsung phone, having used one since my days with the S4. My first note was the note 10 Plus, and I would consider myself a heavy user of the S-pen. The downside of this phone for my experience revolves around the S-pen experience.
I miss having the S-pen sitting inside the phone. It's too easy to forget that it's not within the phone. I use two different cases since I'm active on weekends and use a tougher case than during the work week. As a result, I'm often forgetting to switch the pen between the cases. It is a problem because I often want to take notes during the work day and I have left the pen in the other case. That's something I would look to in the future iterations.
My experience outside of the pen has been great. I'm happy I finally have a phone I can legitimately use one handed, but open it up when I want to read or watch a longer video. I prefer the inner screen for web browsing, and ready, taking notes, or watching movies and I love the ability to segregate tasks between the two screens. The camera is good for my use cases, and the UI is very customizable.
My only other negative is the Taskbar and home and app screen grid cannot be customized to smaller (more than 7*7) or to add more than 4 apps to the recent. I would like to have more customizable options here.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It looks cool
on September 11, 2023
Posted by: SHAN3884
[This review was collected as part of a promotion.] I use my phone for everything watch movies facebook take pictures listening to music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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